HCM Program Employee Experience Lead
V/Line CorporationMelbourne, Victoria(1.7 km)Posted 37 days agoFull-TimeLead the design of a seamless, human-centred employee experience across the full employee lifecycle.Collaborate with HR, IT, and change teams to simplify complex processes and enhance user engagement.Design and deliver knowledge management solutions and self-service portals to improve accessibility and adoption of digital services.- Melbourne, Victoria(1.7 km)Posted 50 days agoPermanentLead the Product Experience team to enhance customer experience with cards and accounts, aligning with strategic priorities.Create and execute a strategic vision for seamless, customer-centric experiences in collaboration with cross-functional teams.Demonstrate strong leadership and analytical skills to drive customer-centric initiatives and influence stakeholder outcomes.
Learning Experience Design Lead
V/Line CorporationMelbourne, Victoria(1.7 km)Posted 37 days agoPermanentLead the design and development of high-quality blended and digital learning experiences across V/Line.Conduct training needs analysis and collaborate with stakeholders to create effective learning solutions.Utilise evaluation data to continuously improve learning programs and ensure design quality.- Melbourne, Victoria(1.7 km)Posted 71 days agoContractDesign end-to-end customer journeys across web and mobile platforms to enhance user experience.Utilise data and insights to inform design decisions and improve self-service experiences.Collaborate with digital squads and stakeholders to translate business needs into scalable UX solutions.
- Melbourne, Victoria(1.7 km)Posted 19 days agoPart-TimeServe as the primary point of contact for guests, ensuring a welcoming and memorable cinema experience.Maintain cleanliness and comfort in the cinema environment while assisting with ticketing and food services.Collaborate with a dynamic team to deliver exceptional customer service during peak times, including evenings and weekends.
- Melbourne, Victoria(1.7 km)Posted 7 days agoFull-TimeCreate clear and engaging customer communications across digital channelsApply UX and behavioural principles to enhance communication effectivenessCollaborate with marketing and digital teams to implement content strategies
- Melbourne, Victoria(1.7 km)Posted 49 days agoProvide strategic direction and lead a multidisciplinary agile team to deliver high-quality digital outcomes.Oversee governance and optimisation of key digital channels, ensuring delivery to agreed standards and timeframes.Collaborate with stakeholders to progress digital initiatives, identify risks, and provide evidence-based advice for complex issues.
- Melbourne, Victoria(1.7 km)Posted 58 days agoPart-TimeLead the installation, upgrade and maintenance of SAP systems, ensuring stability and performance.Collaborate with stakeholders to design and deliver integrated system solutions aligned with CSIRO's roadmap.Provide team leadership and mentorship within the Basis Team, enhancing system administration and security practices.
- Melbourne, Victoria(1.7 km)Posted 56 days agoJoin the Customer & Sales team as a Quality Engineer focusing on mobile app testing for Bunnings' iOS and Android applications.Enhance and manage Detox-based test automation suites while testing GraphQL and REST APIs.Collaborate with stakeholders to define automation strategies and support CI/CD pipelines for mobile apps.
- Melbourne, Victoria(1.7 km)Posted 65 days agoJoin the Customer & Sales team as a Quality Engineer focusing on mobile app testing for iOS and Android using React Native.Enhance and manage Detox-based test automation suites, and perform testing and verification of APIs.Collaborate with stakeholders and team members to develop automated testing approaches and support CI/CD pipelines.
- Hawthorn East(7.8 km)Posted 22 days agoFull-TimeLead and develop a high-performing team of Customer Experience Technology Architects, ensuring technical excellence and career growth.Oversee architecture governance, technical debt management, and the evolution of reusable patterns to align with strategic priorities.Collaborate with cross-functional teams to drive consistent application of architecture standards and optimise workforce planning and delivery capability.
- Melbourne(1.7 km)Posted 10 days agoFull-TimeBuild and nurture relationships with premium guests through targeted engagement and communication.Identify high-value guests using database analysis to enhance loyalty and revenue.Deliver exceptional VIP experiences while achieving sales and engagement targets.
- Melbourne, Victoria(1.7 km)Posted 21 days agoContractDesign and deliver exceptional customer experiences across digital channels and service journeys.Translate customer research into actionable insights and create intuitive experiences that enhance customer satisfaction.Collaborate with cross-functional teams to develop scalable design patterns and advocate for customer-centred decision-making.
- Melbourne(1.7 km)Posted 10 days agoFull-TimeManage and develop a portfolio of premium guests to drive loyalty and revenue growth.Collaborate with internal teams to deliver tailored experiences and support targeted marketing initiatives.Demonstrate strong relationship-building skills and a customer-first mindset to exceed guest expectations.
- Melbourne(1.7 km)Posted 11 days agoFull-TimeManage a portfolio of clients and drive new sales while delivering exceptional customer service in the Event & Conferences Sales team.Identify and pursue new business opportunities, strengthen existing relationships, and achieve ambitious sales targets.Showcase Crown's venues through client meetings and trade events, maintaining strong relationships with internal departments and suppliers.
- Melbourne(1.7 km)Posted 23 days agoFull-TimeOwn the design and optimisation of endpoint platforms and workplace productivity tools across the organisation.Lead a team of EUC engineers to drive operational excellence and transformation initiatives in the Modern Workplace.Manage vendor relationships and ensure accountability for service performance, device standards, and cost efficiency.
- Melbourne, Victoria(1.7 km)Posted 23 days agoFull-TimeLead technology initiatives and mentor team members in a collaborative environment.Design and implement data pipelines and cloud-based solutions using various tools and technologies.Focus on delivering high-quality outcomes while ensuring customer satisfaction and fostering innovation.
- Melbourne, Victoria(1.7 km)Posted 34 days agoFull-TimeLead and mentor a high-performing team of Key Account Managers to deliver world-class hospitality experiences.Develop and implement strategies to enhance client and guest experiences while driving profitable revenue growth.Cultivate relationships with hospitality partners and drive innovation by introducing new concepts and operational improvements.
- Melbourne(1.7 km)Posted 39 days agoPart-TimeProvide personalised and seamless check-in and check-out experiences for guests.Demonstrate in-depth knowledge of Crown hotel products and facilities to enhance guest experiences.Exhibit a professional and courteous approach, recognising and attending to the diverse needs of individuals.
- Hawthorn East(7.8 km)Posted 13 days agoFull-TimeProvide technical leadership for an integration squad, setting engineering standards and guiding technical design of scalable solutions.Coach and mentor engineers, promoting collaboration and capability enhancement within the team.Assess solutions against functional and non-functional requirements while driving quality initiatives and managing technical risks.
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