- SydneyPosted 29 days agoFull-TimeBuild and strengthen relationships with accredited brokers and aggregator partners to drive sustainable home loan growth.Represent BOQ at industry events and collaborate with internal teams to ensure a smooth end-to-end lending experience.Maintain a strong understanding of residential lending and support brokers in resolving challenges while achieving commercial objectives.
- SydneyPosted 34 days agoFull-TimeLead credit risk analysis and prepare high-quality credit submissions for BOQ's Dealer Finance and Structured Finance businesses.Act as a Subject Matter Expert on commercial loan securities while mentoring junior team members and driving continuous improvement initiatives.Build trusted relationships with internal and external stakeholders, balancing risk management with a customer-first approach.
- Australia, Australia and New Zealand, OceaniaPosted 6 days agoFull-TimeJoin BOQ Group as a Mobile Banker, focusing on personal home lending and financial solutions across multiple brands.Drive customer outcomes by converting leads, managing your portfolio, and exceeding acquisition targets with a high level of autonomy.Leverage your existing network and build meaningful relationships while representing ME Bank, Virgin Money Australia, and BOQ.
- MelbournePosted 67 days agoFull-TimeDesign and maintain customer-facing Internet Banking applications using React-based architectures.Contribute to frontend engineering standards and build CI/CD pipelines for secure software delivery.Collaborate with cross-functional teams to enhance web security, accessibility, and performance of digital experiences.
- SydneyPosted 70 days agoFull-TimeLead the end-to-end strategy and governance of Microsoft 365 and collaboration platforms, ensuring performance, security, and user experience.Drive service outcomes through strong governance, incident management, and continuous improvement while collaborating with stakeholders across the organisation.Champion customer-centric design and adoption initiatives to enhance the digital employee experience, while managing vendors and optimising platform value.
- Australia, Australia and New Zealand, OceaniaPosted 22 days agoFull-TimeLead the design and maintenance of BOQ Group's financial crime policy suite, ensuring alignment with regulatory expectations.Translate complex regulatory requirements into actionable policies and standards for effective business compliance.Contribute to governance and regulatory reporting, providing insights for executive decision-making and risk management.
- QueenslandPosted 47 days agoFull-TimeServe as the welcoming face of BOQ in Sunnybank Hills, delivering exceptional customer service and identifying financial needs.Manage loan maintenance requests and facilitate referrals to specialist teams for comprehensive customer support.Support team development through coaching, promote digital banking tools, and maintain regular contact with customers to enhance relationships.
- QueenslandPosted 47 days agoFull-TimeServe as the welcoming face of BOQ, delivering exceptional customer service and identifying financial needs.Engage customers in meaningful conversations to match them with suitable banking solutions and manage loan maintenance requests.Support team development through coaching, champion digital banking tools, and maintain regular contact with customers to drive retention.
- SydneyPosted 48 days agoFull-TimeProvide technical support and problem-solving for Dealer Finance, Novated, and Structured Partners in consumer and commercial applications.Ensure compliance with credit policy and complete pre-settlement validations while assisting partners with application issues.Engage in continuous process improvements, training, and exemplify BOQ Group values to contribute to the company's purpose.
- QueenslandPosted 53 days agoFull-TimeProvide outstanding customer service by identifying and supporting customers' financial needs and facilitating referrals to specialist teams.Develop customer relationships through proactive lead management and coaching Customer Service Officers in collaboration with the Branch Manager.Contribute to a collaborative team environment while delivering a personalised customer experience and utilising various financial systems.
- BrisbanePosted 53 days agoFull-TimeManage end-to-end settlement activities for home loans, ensuring accurate documentation and compliance with legal obligations.Liaise with internal and external stakeholders to facilitate smooth settlements while maintaining clear communication.Demonstrate strong organisational skills and attention to detail, with a commitment to compliance and risk awareness.
- QueenslandPosted 64 days agoPart-TimeProvide exceptional customer service by identifying and responding to customers' financial needs.Manage loan maintenance requests and facilitate referrals to specialist teams for comprehensive support.Coach Customer Service Officers and promote digital banking tools to enhance customer confidence and team development.
- QueenslandPosted 67 days agoFull-TimeEngage with customers to identify financial needs and provide tailored banking solutions.Manage loan maintenance requests and facilitate referrals to specialist teams for comprehensive customer support.Coach Customer Service Officers and promote digital banking tools to enhance customer confidence and service quality.
- QueenslandPosted 70 days agoPart-TimeDeliver exceptional customer service by identifying and responding to financial needs and matching them with appropriate banking solutions.Manage loan maintenance requests and ensure a smooth customer experience while identifying referral opportunities to specialist teams.Support team development through coaching, champion digital banking tools, and maintain regular contact with customers to deepen relationships.
- QueenslandPosted 70 days agoFull-TimeServe as the welcoming face of BOQ, delivering exceptional customer service and identifying financial needs in the New Farm branch.Manage loan maintenance requests and facilitate referrals to specialist teams for comprehensive customer support.Coach Customer Service Officers on quality conversations and champion digital banking tools to enhance customer confidence.
- BrisbanePosted 75 days agoFull-TimeLead the Retail Lending Support team to enhance lending performance and customer value.Provide strategic guidance on complex lending scenarios while collaborating with Group Credit and Group Lending Operations.Drive continuous improvement initiatives, onboarding new lenders, and strengthening relationships with the Retail Credit team.
- Australia, Australia and New Zealand, OceaniaPosted 5 days agoFull-TimeSupport customers in their home buying journey by providing expert lending advice and building trusted relationships.Navigate the full lending lifecycle, ensuring compliance with regulatory standards while delivering tailored solutions.Engage with the community through business development efforts, enhancing brand awareness and fostering inclusivity.
- Perth, Western AustraliaPosted 5 days agoFull-TimeSupport customers in the home buying process by providing expert lending advice and building lasting relationships.Navigate the full lending journey, ensuring compliance with regulatory standards and delivering tailored solutions.Engage with the community through business development efforts and events, enhancing brand awareness for BOQ Group.
- MelbournePosted 5 days agoFull-TimeProvide expert guidance to customers throughout the home buying process, building trust and strong relationships.Navigate the full lending lifecycle, ensuring compliance with regulatory standards and delivering tailored financial solutions.Engage with the community through business development efforts, strengthening brand awareness and fostering inclusivity within the team.
- BrisbanePosted 15 days agoFull-TimeFocus on building relationships and uncovering lending opportunities in non-broker referral channels.Collaborate with internal teams to identify and shape business opportunities while ensuring customer outcomes.Represent BOQ at events and strengthen brand presence across various market segments.
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