Certificate III in Retail

Get ready to deliver excellent customer service with our nationally recognised SIR30216 Certificate III in Retail. Arm yourself with industry essential skills to engage the customer, work as part of a team, manage feedback and complaints, and deliver quality customer service. Transform yourself into a qualified and confident Customer service specialist today. The course contains a minimum of 120 hours of work placement. Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability. To find out what the suitable workplaces are for this course, download the course guide. Anytime you like! The majority of our courses are ready for enrolment right now. There's no need to wait for a specific date or a new semester to start – just enrol, login, and start learning. If you enrol online today and complete your application, you can start studying the course today!