HCM Program Employee Experience Lead
V/Line CorporationMelbourne, Victoria(1.7 km)Posted 52 days agoFull-TimeLead the design of user-friendly HR services and self-service pathways across the employee lifecycle.Collaborate with HR, IT, and change teams to simplify processes and enhance employee engagement.Facilitate workshops to balance user needs with business requirements in the context of HR transformation.- Melbourne, Victoria(1.7 km)Posted 65 days agoFull-TimeLead the Product Experience team to enhance customer satisfaction in Cards & Accounts by aligning with strategic priorities.Create and implement a strategic vision for seamless customer experiences in collaboration with cross-functional teams.Demonstrate strong leadership and analytical skills to drive customer-centric solutions and influence stakeholder outcomes.
Learning Experience Design Lead
V/Line CorporationMelbourne, Victoria(1.7 km)Posted 52 days agoFull-TimeLead the end-to-end design strategy and development of high-quality blended learning experiences at V/Line.Collaborate with stakeholders and subject matter experts to identify training needs and create engaging learning solutions.Utilise evaluation data to continuously improve existing learning programs and ensure design quality across the Learning and Capability team.- Melbourne, Victoria(1.7 km)Posted 11 days agoFull-TimeJoin the front of house team delivering high-end hospitality at the Australian Open 2027.Provide warm, attentive service while maintaining premium standards and collaborating with team members.Flexible working hours required, with a commitment to at least 10 days during the tournament period.
- Melbourne, Victoria(1.7 km)Posted 34 days agoServe as the face of Village Cinemas, providing a warm welcome and assisting guests with ticketing and food choices.Maintain a clean and comfortable environment in the cinemas while working as part of a dynamic team.Demonstrate a genuine commitment to guest service and a positive attitude, with flexible availability during peak times.
- Melbourne, Victoria(1.7 km)Posted 5 days agoPermanentParticipate in an 18-month graduate program with rotations in customer experience and growth within IAG's intermediated insurance business.Build relationships with brokers and stakeholders while contributing to projects that enhance customer experience and operational processes.Receive career development support, flexible working options, and employee benefits including discounts on insurance and access to learning resources.
- Melbourne, Victoria(1.7 km)Posted 22 days agoCreate clear and engaging customer communications across digital channelsCollaborate with marketing and digital teams to implement content strategiesApply UX principles to enhance communication effectiveness and ensure compliance standards are met
- Melbourne, Victoria(1.7 km)Posted 64 days agoProvide strategic direction and lead a multidisciplinary agile team to deliver high-quality digital outcomes.Oversee the governance, operation, and optimisation of key digital channels and services, ensuring delivery to agreed standards.Collaborate with stakeholders to progress complex digital initiatives and act as a conduit between business and technical teams.
- Hawthorn East(7.8 km)Posted 37 days agoFull-TimeLead and develop the Customer Experience Technology Architecture team, ensuring technical excellence and career growth.Oversee architecture governance, technical debt management, and the evolution of reusable patterns to align with strategic priorities.Collaborate with cross-functional teams to optimise workforce planning, resource allocation, and delivery capability across the Customer Experience portfolio.
- Melbourne, Victoria(1.7 km)Posted 10 days agoFull-TimeLead the delivery, support, and continuous improvement of the Dynamics 365 platform, ensuring alignment with business priorities.Collaborate with stakeholders to gather requirements, facilitate workshops, and translate business needs into practical solutions.Drive user adoption, change management, and platform optimisation while monitoring performance and identifying opportunities for improvement.
- Melbourne(1.7 km)Posted 25 days agoFull-TimeDevelop and nurture relationships with premium guests through proactive outreach and targeted communications.Identify growth opportunities using database analysis to enhance guest loyalty and increase revenue.Deliver exceptional VIP experiences while collaborating with internal teams to ensure seamless guest interactions.
- Melbourne, Victoria(1.7 km)Posted 8 days agoFull-TimeProvide Level 2/3 application support for Finance platforms including Workday, ensuring operational stability and compliance.Manage incidents, service requests, and changes in line with ITIL processes and agreed service level agreements (SLAs).Collaborate with vendors and internal teams to resolve complex application issues and drive continuous improvement initiatives.
- Melbourne(1.7 km)Posted 8 days agoFull-TimeLead the day-to-day operations of the Mahogany venue, ensuring exceptional service delivery and operational excellence.Drive guest experiences by fostering a personalised and attentive environment for VIP patrons while managing financial performance.Develop and coach a high-performing leadership team, maintaining compliance with operational and regulatory requirements.
- Melbourne, Victoria(1.7 km)Posted 36 days agoContractDesign and deliver exceptional customer experiences across digital channels and assisted service journeys.Translate customer research into actionable insights and develop intuitive solutions balancing customer needs and business goals.Collaborate with cross-functional teams and advocate for customer needs to drive customer-centred decision-making.
- Melbourne(1.7 km)Posted 9 days agoFull-TimeSupport day-to-day operations at Nobu, ensuring exceptional service and seamless execution.Lead and develop a high-performing front-of-house team to deliver memorable guest experiences.Drive operational excellence and financial performance through effective management and compliance with service standards.
- Melbourne, Victoria(1.7 km)Posted 12 days agoPermanentCollect blood and non-blood samples with care and accuracy while ensuring a positive patient experience.Maintain accurate records and prepare specimens for transport in compliance with procedures.Work collaboratively in a team environment, supporting smooth daily operations and prioritising tasks.
- Melbourne(1.7 km)Posted 25 days agoFull-TimeManage and develop a portfolio of premium guest relationships to drive loyalty and revenue growth.Collaborate with internal teams to deliver tailored experiences and identify new business development opportunities.Ensure compliance with regulatory requirements while maintaining high levels of guest confidentiality and service excellence.
- Melbourne(1.7 km)Posted 26 days agoFull-TimeManage a portfolio of clients and drive new sales while delivering exceptional customer service in the Event & Conferences Sales team.Identify and pursue new business opportunities, strengthen existing relationships, and achieve sales targets.Showcase Crown's venues through client meetings and site inspections, while maintaining strong communication with internal teams and suppliers.
- Melbourne(1.7 km)Posted 38 days agoFull-TimeOwn the design, deployment, and optimisation of endpoint platforms and workplace productivity tools across the organisation.Lead a team of EUC engineers, driving operational excellence and managing vendor relationships to ensure performance and compliance.Define and execute the Modern Workplace and EUC strategy, focusing on productivity, security, and user-centred design in a hybrid work environment.
- Hawthorn East(7.8 km)Posted 28 days agoFull-TimeProvide technical leadership for an integration squad, setting engineering standards and guiding the design of scalable solutions.Coach and mentor engineers to enhance team capability and collaboration.Manage technical risks and drive quality initiatives while balancing project delivery with sustainable engineering practices.
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