- Victoria(5.6 km)Posted 35 days agoMeasure and analyse Freight customer experience performance data to provide actionable insights for strategic decision-making.Design and manage CX performance frameworks and dashboards, collaborating with cross-functional stakeholders to track and improve customer outcomes.Transform complex data into clear recommendations, ensuring senior leaders understand customer pain points and improvement priorities.
- Victoria(5.6 km)Posted 65 days agoTransform customer and performance data into actionable business insights to enhance Freight customer experience.Build and manage dashboards and performance measures to identify customer pain points and improvement priorities.Collaborate with senior stakeholders across various teams to communicate insights and drive better customer outcomes.
- Victoria(5.6 km)Posted 35 days agoDesign end-to-end customer journeys across web and mobile platforms to improve user experiences.Utilise data and insights to inform design decisions and drive consistency across digital channels.Collaborate with cross-functional squads and stakeholders to translate business needs into scalable UX solutions.
- Victoria(5.6 km)Posted 41 days agoFull-TimeProvide day-to-day operational support to ensure a safe and welcoming workplace at the Kmart Group National Office.Coordinate facilities activities, access control, meeting room bookings, and office events to enhance team experience.Collaborate with various teams to manage office logistics and improve the overall office experience in a fast-paced environment.
- Victoria(5.6 km)Posted 5 days agoPart-TimeManage and resolve inbound customer inquiries, ensuring thorough case resolution and effective communication with customers.Coordinate backorder follow-ups and supplier interactions to ensure timely delivery of customer orders.Drive improvements in customer satisfaction through high-quality case management and collaboration with senior team members.
- Victoria(5.6 km)Posted 6 days agoFull-TimeLead and motivate a team to deliver exceptional customer experiences that drive loyalty and revenue growth.Foster a culture of diversity and continuous improvement through coaching, mentoring, and understanding community feedback.Encourage personal and professional development among team members, promoting an adventurous and inclusive workplace.
- Victoria(5.6 km)Posted 16 days agoLead and motivate a team to deliver exceptional customer experiences and drive revenue growth.Foster a culture of diversity and continuous improvement through coaching and mentoring.Encourage team development and career progression while utilising customer feedback for decision making.
- Victoria(5.6 km)Posted 28 days agoFull-TimeLead design and delivery of Adobe Experience Manager (AEM)-based solutions and integration with backend services.Implement coding standards and best practices while mentoring engineers and contributing to process improvements.Hands-on development in Java, AEM, and front-end technologies, with experience in CI/CD and Agile methodologies.
- Victoria(5.6 km)Posted 71 days agoFull-Time$100,847 – $109,163Lead and coordinate large-scale Academic Mentoring programmes within the Faculty of Science to enhance student transition and retention.Collaborate with portfolio leads to develop faculty-specific communication and engagement strategies for mentor and student interaction.Support a high-impact student transition programme while ensuring timely communication and outreach to foster student connection and belonging.
- Victoria(5.6 km)Posted 13 days agoFull-TimeLead the development and performance of the Customer Experience Centre through coaching, training, and continuous improvement initiatives.Conduct quality assurance audits, monitor compliance, and drive process enhancements to ensure exceptional customer experiences.Collaborate with team leaders and stakeholders to foster accountability, mitigate risks, and support workforce capability.
- Victoria(5.6 km)Posted 71 days agoFull-TimeDrive quality engineering initiatives to enhance agility and test automation across multiple projects.Collaborate with agile teams to implement and scale testing capabilities, ensuring effective adoption and value delivery.Utilise automation tools and frameworks to support continuous testing and maintain quality standards in a hybrid cloud environment.
- Victoria(5.6 km)Posted 34 days agoFull-TimeCoordinate end-to-end clinical research projects at the Julia Argyrou Endometriosis Centre, ensuring compliance with regulatory and governance requirements.Manage study administration tasks including feasibility, ethics approvals, recruitment, and data collection.Collaborate with clinicians, researchers, and external partners to support effective study delivery and contribute to the Centre's research excellence.
- Victoria(5.6 km)Posted 41 days agoContractLead Engineer responsible for the development and evolution of the GraphQL platform within the digital products portfolio.Oversee technical direction, security posture, and operational health of the web platform to support secure and high-performing customer experiences.Provide technical leadership and mentoring to engineers while driving platform upgrades, governance, and incident management.
- Victoria(5.6 km)Posted 57 days agoProvide exceptional customer support through phone, email, and chat, resolving inquiries related to orders, quotes, and product issues.Manage and track customer cases, ensuring timely resolution and maintaining high customer satisfaction scores.Collaborate with internal teams and suppliers to handle complex orders, backorders, and fulfilment processes effectively.
- Victoria(5.6 km)Posted 72 days agoFull-TimeLead demand management processes for technology initiatives across multiple functions.Collaborate with technology teams to define project scopes, resource requirements, and delivery plans.Build strong relationships with stakeholders and ensure compliance with governance processes.
- Victoria(5.6 km)Posted 46 days agoFull-TimeDesign, develop, and maintain high-quality software as part of a cross-functional team.Utilise expertise in .NET frameworks and C# to build APIs and microservices in cloud environments, preferably Azure.Mentor junior developers and advocate for best software engineering practices while contributing to a positive team culture.
- Victoria(5.6 km)Posted 54 days agoFull-TimeLead infrastructure projects and manage on-premises and cloud environmentsImplement security best practices and ensure compliance with data protection standardsProvide Level 2/3 support and maintain technical documentation for complex issues
- Victoria(5.6 km)Posted 67 days agoFull-TimeLead the design and implementation of backend-for-frontend services and customer-facing APIs for digital customer journeys.Provide technical leadership in API design, backend orchestration, and service integration across various domains.Mentor engineers within the squad and uphold engineering standards for code quality, testing, and production readiness.
- Victoria(5.6 km)Posted 2 days agoPermanentCollect blood and non-blood samples while providing a positive and professional experience for patients across multiple collection centres.Adapt quickly to different environments and workflows to support planned and unplanned absences.Possess strong communication skills and a genuine care for people, with a flexible approach to working in varied locations.
- Victoria(5.6 km)Posted 36 days agoFull-TimeDesign, build, and operate secure and scalable cloud platforms to enhance team delivery and operational standards.Implement and manage Infrastructure as Code using tools like Terraform or CloudFormation, while driving automation and continuous improvement.Monitor cloud infrastructure performance and security, ensuring compliance and optimising costs across environments.
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