Role type: Full Time; Fixed Term for 12 months
**Faculty:**Faculty of Science
**Department/ School:**Student and Academic Services
Salary: UOM 6: $100,847 - $109,163 p.a. plus 17% super

Lead a high‐impact student transition programme and collaborate on meaningful student initiatives that support the student experience, connection and retention.

Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.

You will coordinate large‐scale Academic Mentoring programmes within the Faculty of Science, ensuring students are matched with academic mentor and supported through timely communications and outreach. You will gain hands‐on experience with enterprise student systems, contribute to evaluation and early intervention activities, and collaborate across SASS and faculty partners to enhance student transition and retention.Develop Communications and Engagement: Work with Portfolio Leads and the Program Communications and Engagement Coordinator to create faculty‐specific plans, resources and outreach to build mentor and student engagement.

You will have a minimum bachelor level degree with subsequent relevant experience, or extensive experience and specialist or broad knowledge in administrative fields.

You possess practical experience with StudentOne, Salesforce, OneCRM, ServiceNow or similar enterprise systems.

• You have strong data‐literacy to monitor participation, interpret feedback and support early intervention.

• You are collaborative, adaptable and committed to creating inclusive student experiences.

For further information please refer to the attached PD.

• Build future financial security with 17% superannuation

• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being

• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning

• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave

• Health and well-being services including a leading Employee Assistance Program

Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities.

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians. Visit our to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.

Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [email protected].

Application essentials:

• Visit to learn more about the process, including tips and FAQs.

• You must have current valid work rights for Australia. Visa sponsorship is not available for this role.

• A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.

• Please upload your resume and a cover letter outlining your interest and experience as part of the application process.

What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company

Your new team – Student and Academic Services
You will join the Science Secretariat, the central professional hub supporting the Faculty of Science’s education and student experience. Working with schools across five campuses, you will collaborate with academics, advisers and specialist services to enhance student success. The faculty values curiosity, excellence, impact and integrity, and is strongly committed to equity, inclusion and belonging. You will be part of a collegial team that encourages innovation, supports flexible working and invests in your professional growth.

The appointee will have a minimum bachelor level degree with subsequent relevant experience; or extensive experience and specialist or broad knowledge in administrative fields; or an equivalent combination of relevant experience and education/training.- Demonstrated experience working collaboratively as part of a team to support a range of stakeholders, ideally in a student and/or academic services context. Demonstrated experience in delivering cyclical administrative support for programs within a university or customer service setting, including applying high-level problem-solving skills. Excellent oral and written communication skills, with an ability to communicate to diverse student, staff and/or stakeholder groups, with demonstrated experience in influencing and engaging a range of stakeholders.Demonstrated commitment to improving the student/client/customer experience with a focus on connection, belonging and/or wellbeing.

Position Description:

Unlock endless opportunities and discover your future at the University of Melbourne. Join our passionate community of experts across diverse professional roles. Grow your career and support research, education and philanthropic initiatives with significant community impact. From our dedicated IT professionals and finance experts to our resourceful operations staff and countless other roles delivering serving excellence, our professional staff work diligently to enable the University's growth and achieve our strategic goals. Visit and follow us on to discover more about what makes the University of Melbourne an exciting and unique place to work.

Balance and benefits

We prioritise the growth and well-being of our staff. When you choose a career with us you'll get to take advantage of exceptional development opportunities, including a discount on graduate courses and access to tailored programs. We champion work-life balance, offering flexible working options, industry-leading leave provisions and a family-friendly work environment including on-site childcare facilities. Immerse yourself in a beautiful campus environment while benefiting from generous salary packaging. We believe in clear career pathways and provide targeted training for all, fostering a culture that encourages your development. Join us and thrive in an inclusive and supportive workplace where your potential is our priority.

If you’re ready to grow your career as part of a vibrant community to learn more about the application process and discover what we're looking for in our applicants