IT Support Technician salary in Australia
ANZSCO occupation: ICT Support Technicians
Last reviewed July 2026
Source: Jobs and Skills Australia — Occupation Profiles (ABS Survey of Employee Earnings and Hours, May 2025) · 2025 data. Annual figure derived from median weekly earnings × 52.
See your take-home pay on $88,000 →At a glance
- People employed
- 77,900
- Annual employment growth
- +2,300/yr
- 5-yr projected growth
- +9.4%
- Skills shortage rating
- No national shortage
- Main industry
- Professional, Scientific and Technical Services
- Works full-time
- 89%
- Avg full-time hours
- 40 hrs/wk
- Works part-time
- 11%
- Female share
- 24%
- Median age
- 36 yrs
Source: Jobs and Skills Australia — Occupation Profiles (ABS Survey of Employee Earnings and Hours, May 2025) (2025) · Jobs and Skills Australia — Employment Projections (May 2025 to May 2030), produced with Victoria University (2025) · Jobs and Skills Australia — 2025 Occupation Shortage List (unit-group level) (2025)
What does a it support technician do?
ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
- Determining software and hardware requirements to provide solutions to problems
- Responding to inquiries about software and hardware problems
- Adapting existing programs to meet users' requirements
- Installing and downloading appropriate software
- Ensuring efficient use of applications and equipment
- Implementing computer networks
- Designing and maintaining web sites
- Repairing and replacing peripheral equipment such as terminals, printers and modems
- May work in a call centre
How to become a it support technician
Typical education for this occupation, and courses that lead to it.
Education held by people in this role
Courses to get started
Where it support technicians are employed
Share of workers by state and territory (employment distribution, not pay).
IT Support Technician jobs
Related occupations
Jobs that pay similar to a it support technician
Frequently asked questions
How much does a it support technician earn in Australia?
The median it support technician earns $87,724 per year ($1,687 per week, or about $45/hour), based on Jobs and Skills Australia — Occupation Profiles (ABS Survey of Employee Earnings and Hours, May 2025) (2025).
What qualifications do you need to be a it support technician?
Most it support technicians hold a bachelor degree (31.8% of workers). Pathways vary — see typical courses above.
Is it support technician a job in demand in Australia?
Around 77,900 it support technicians are employed in Australia. Employment is changing by about +2,300 workers per year.
Earnings, employment and education data: Jobs and Skills Australia — Occupation Profiles (ABS Survey of Employee Earnings and Hours, May 2025) (2025). Used under CC BY 4.0.
Employment projections: Jobs and Skills Australia — Employment Projections (May 2025 to May 2030), produced with Victoria University (2025). Used under CC BY 4.0.
Skills shortage ratings: Jobs and Skills Australia — 2025 Occupation Shortage List (unit-group level) (2025). Used under CC BY 4.0.
The ABS median refers to full-time non-managerial employees paid at the adult rate; individual pay varies. Annual figures derived from median weekly earnings × 52. Figures are estimates for guidance only.