- New South Wales, AustraliaPosted 7 days agoLead product vision and strategy for AI products and agents, driving impactful customer experiences.Conduct product discovery, customer research, and market analysis to inform AI initiatives.Collaborate with Engineering and Data Science teams to optimise model performance and ensure responsible AI practices.
- Salisbury South, South Australia, AustraliaPosted 7 days agoLead and inspire a high-performing team while fostering a positive, customer-first culture in the store.Coach and develop team members to deliver exceptional customer experiences and achieve meaningful goals.Manage store operations efficiently, addressing customer concerns professionally and driving team engagement through collaboration and celebration.
- VictoriaPosted 9 days agoPart-Time$35 – $35Deliver exceptional customer experiences with optimism and genuine care.Provide accessible tech solutions by understanding customer needs and preferences.Collaborate with teammates to create a supportive and welcoming environment for customers.
- Mildura, VictoriaPosted 9 days ago$35 – $35Deliver exceptional customer experiences by understanding needs and providing personalised solutions.Promote and simplify a range of tech products and services to enhance customer understanding.Collaborate effectively with team members to create a supportive and welcoming environment for customers.
- Melbourne, VictoriaPosted 9 days agoFull-Time$35 – $35Deliver exceptional customer experiences by understanding needs and providing personalised solutions.Promote and simplify tech products and services for customers, ensuring accessibility and support.Collaborate in a team-oriented environment, fostering a welcoming atmosphere and strong connections with colleagues.
- Brisbane, QueenslandPosted 9 days agoPart-TimeDeliver exceptional customer experiences by understanding needs and providing personalised solutions.Collaborate with the team to create a welcoming environment and support store operations during busy periods.Develop strong product knowledge in mobile, broadband, and tech solutions to assist customers effectively.
- Armidale, New South WalesPosted 9 days agoPart-TimeDeliver exceptional customer experiences through empathy and effective communication.Utilise strong product knowledge to provide personalised tech solutions.Collaborate with team members to maintain a customer-first environment and support store operations.
- New South WalesPosted 9 days agoFull-TimeLead and inspire a high-performing team, fostering a positive culture and empowering staff to deliver exceptional customer experiences.Coach and develop team members through feedback and goal setting, while maintaining a customer-first approach in all interactions.Oversee store operations, ensuring efficiency and addressing customer concerns with professionalism and calmness, while driving team engagement and collaboration.
- New South WalesPosted 9 days agoFull-Time3-month Winter Internship Program in technology and corporate streamsEligibility includes being a penultimate or final year tertiary student and an Australian citizen or permanent residentOpportunities for professional development, networking, and potential fast track to Optus Graduate Program
- New South WalesPosted 9 days agoFull-TimeLead governance for risk and compliance forums, ensuring accountability and precision in operations.Collaborate with business leaders to enhance control efficiency and design auditable controls aligned with regulatory requirements.Drive risk maturity improvements through coaching, mentorship, and the development of risk artefacts.
- VictoriaPosted 9 days ago$35 – $35Deliver exceptional customer experiences through optimism and genuine care.Assist customers in understanding and navigating tech products and services.Collaborate with team members to create a supportive and welcoming environment.
- Adelaide, South AustraliaPosted 9 days agoPart-TimeDeliver exceptional customer experiences by understanding needs and providing personalised solutions.Support customers with a range of enquiries while maintaining a calm and composed demeanor.Collaborate with team members to foster a welcoming environment and ensure smooth store operations.
- New South Wales, AustraliaPosted 11 days agoLead the definition and measurement standards for AI performance and experimentation across Optus's customer-facing AI portfolio.Implement AI risk guardrails and controls while partnering with cross-functional teams to maximise customer and financial outcomes.Drive the adoption of next-generation AI monitoring tools and champion transparency and responsible AI delivery within the organisation.
- Canberra, ACTPosted 12 days agoDevelop and nurture high-level customer relationships with senior executives to ensure successful delivery of complex product and service solutions.Lead strategic conversations with Home Affairs executives to influence revenue, cost management, and capability development.Implement strategies to achieve billed revenue and profitability while collaborating with the account team for outstanding customer experiences.
- SydneyPosted 12 days agoLead and manage a team of Network Engineers in a 24/7 operational environment.Oversee network infrastructure monitoring, incident management, and resolution coordination.Collaborate with leadership to develop training for NOC technicians and optimise response times.
- Macquarie Park, New South Wales, AustraliaPosted 12 days agoLead the development and execution of biddable media strategies across SEM, programmatic, social, and affiliate channels.Continuously analyse campaign performance to optimise ROI and key metrics while mentoring a team of Biddable Analysts.Collaborate effectively with agency partners and internal stakeholders to drive campaign objectives and ensure clear communication.
- Greater Brisbane AreaPosted 13 days agoDeliver exceptional customer experiences by understanding needs and providing personalised solutions.Promote and simplify tech products and services to enhance customer understanding and satisfaction.Foster a collaborative team environment that prioritises support, accountability, and diversity.
- Macquarie Park, New South Wales, AustraliaPosted 13 days agoDesign and implement IP-based platform infrastructure and service solutions aligned with architecture standards and business requirements.Develop low-level designs, configure automation tools, and support testing and deployment across production networks.Require strong expertise in routing, switching, firewall configuration, and data centre networking with flexibility for after-hours implementation and troubleshooting.
- Cannon Valley, Queensland, AustraliaPosted 14 days agoPlan and coordinate construction of capital projects to expand telecommunications infrastructure.Manage infrastructure build, maintenance, and relocation projects while ensuring compliance with safety and environmental policies.Perform quality inspections and collaborate with various teams to achieve project schedules and budgetary requirements.
- North Parramatta, New South Wales, AustraliaPosted 14 days agoAct as a Small Business expert, identifying customer needs and providing tailored solutions to support their growth.Mentor and collaborate with the team to enhance product knowledge and improve the overall business customer experience.Manage business enquiries with professionalism and problem-solving skills while staying updated on market trends and operational compliance.
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