Role Purpose

The Program Design Lead (PDL) owns and manages the end-to-end design, development, delivery, and continuous improvement of strategic, high impact learning programs. The role ensures learning solutions are aligned with the Coles Learning Strategy and Learning Framework, delivering cohesive, scalable programs that build capability across business units.

Working in partnership with senior stakeholders, subject matter experts, and external vendors, the Program Design Lead connects learning initiatives across disciplines to ensure consistency, impact, and alignment with organisational priorities.

This role requires strong project management discipline, the ability to influence stakeholders and accountability for vendor performance to ensure high-quality, on-time delivery of learning programs.

This is a key role in advancing Coles’ transition from fragmented learning offerings to a clear, cohesive learning ecosystem for all team members across brands.

Key Responsibilities****Program Design and Development

Lead the design, development, delivery, and maintenance of strategic, high impact and BAU learning programs aligned to the Coles Learning Strategy and specific business requirements.

Work with central learning teams to advise scheduling, coordination, and rollout requirements of learning programs.

Ensure program design quality and consistency across learning solutions.

Ensure metrics are clearly defined, are built into program design and are measurable.

Establish reporting program requirements

Experience and Qualifications

Proven experience managing end to end design, development, and delivery of complex learning or capability programs.

Demonstrated ability to effectively manage multiple projects and priorities concurrently, while maintaining quality and deadlines.

Demonstrated ability to work at pace and with flexibility.

Experience managing budgets and vendor partnerships.

Ability to influence stakeholders across internal and external groups

Qualifications

Graduate or postgraduate qualifications in Human Resources, Adult Education, or Psychology (highly regarded), or

Equivalent workplace learning and development experience.

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.