Student Experience Officer

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locations : Parkville

time type : Full time

posted on : Posted 8 Days Ago

time left to apply : End Date: May 21, 2026 (5 days left to apply)

job requisition id : JR-012550

Role type: Full Time, Fixed Term until May 2027
Faculty: Faculty of Business and Economics
Department**/ School:**Student Belonging and Communications
Salary: UoM 5 - $86,943 - $99,864 p.a. plus 17% super

• Directly shape the student journey / deliver innovative experiences / collaborate with a supportive, cross-functional team
• Apply now to create meaningful student experiences that foster connection
• Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity
In this role, you will design and support inspiring student experiences that build connection and employability. You will coordinate events, track program outcomes, and collaborate across teams to deliver visible, high-quality initiatives.

What you will deliver:

• Support delivery of student experience programmes, coordinating logistics, communications and resources across on-campus and online channels.
• Coordinate short-term and recurring programmes and initiatives, working closely with students, fostering their social literacy and leadership skills.
• Provide high-level administrative support, maintaining budgets, records, web content and accurate student engagement data and reports.
• Use technology and process improvements to enhance program delivery, evaluation and continuous improvement across the portfolio.
• Build effective relationships with students, staff and external partners to enable collaborative, integrated student experience initiatives.

You may be a great fit if you:

• Hold a degree qualification, or equivalent combination of relevant education, training and professional experience.
• Demonstrate strong organisational and administrative skills, including budgeting, prioritising workloads and managing competing deadlines with accuracy.
• Bring experience supporting end-to-end events and programmes, across on-campus and digital platforms, with a continuous improvement focus.
• Communicate clearly in writing and in person, building effective relationships with students, staff and external stakeholders.
• Use Microsoft Office, productivity tools and virtual event platforms confidently to support efficient, high-quality programme delivery.
• Leverage experience with event software, registration systems or Adobe Creative Cloud for video editing and desktop publishing.

For further information please refer to the attached PD.

What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

• Build future financial security with 17% superannuation
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
• Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team – Student Belonging and Communications
Joining the Student Belonging and Communications team, you will support students to thrive. The team designs innovative programmes that build connection and belonging across diverse undergraduate and postgraduate cohorts. You will collaborate with colleagues in communications, wellbeing, employability, partnerships and academic programs to deliver integrated experiences.

Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.

Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [email protected].

Application essentials:

• Visit "apply with us" to learn more about the process, including tips and FAQs.
• You must have current valid work rights for Australia. Visa sponsorship is not available for this role.
• A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.
• Please upload your resume and a cover letter outlining your interest and experience as part of the application process.
• Please upload your responses to the Selection Criteria, found in the Position Description.

Want to know more?

• For queries related to this specific position, Scott Murray [email protected]
• For questions related to our recruitment process email Nick Petersen at [email protected]
• For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at [email protected] (subject: 'Recruitment Adjustments').

Apply today, and join a community that’s shaping the future.

Applications close: 20 May 11:55 PM; Melbourne time zone.