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Electronic Gaming Host

QueenslandPosted 27-04-2026

Job description

For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As an Electronic Gaming Host , you will be responsible for the smooth operation of our Gaming Machine area while providing a world class experience for our guests. You will help to resolve minor machine faults, perform pay outs of jackpots and assist guests with their enquiries.

This is a fantastic opportunity where you will build memorable connections with our local, interstate and international guests.

A few of your responsibilities

  • Assist guests with enquiries relating to gaming machines, promotions and general enquiries
  • Resolve minor machines faults
  • Maintain confidentiality in all aspects of the role
  • Ensure gaming areas are maintained and well presented
  • Maintain familiarity with The Star Gold Coast property, services, tournaments and current promotional events

What are we looking for

  • Exceptional customer service skills and a genuine passion for creating memorable guest experiences
  • Attention to detail and the ability to anticipate and meet guests' needs
  • Flexible availability to work across a 24 hour/7 day roster that will include nights, weekends and public holidays following training
  • Eligible to obtain a Casino Employee license (which includes thorough background checks)

What we can offer you

  • Complimentary meal on site every day including hot meals, sandwich bar and more
  • Uniform laundered and ready for you daily on property
  • Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
  • Discounted parking available
  • Up to 30% discounts across award our winning restaurants and accommodation
  • Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
  • Supportive leadership team
  • Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Your role will be pivotal in shaping the success of our gaming offerings at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.

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