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Broker Relationship Partner (NSW)

Location: Sydney, New South Wales

Category: Insurance & Underwriting

Brand: CGU

widget: permanent full-time

Remote: Hybrid

Job ID: 49527

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

As we continue to grow and shape our future ambitions, we’re seeking a dynamic Broker Relationship Partner to join our team. In this pivotal role, you’ll drive strategic outcomes by fostering strong partnerships with our Key Broker partners, ensuring exceptional experiences and sustainable growth across CGU/IIA products. Enjoy the flexibility of a hybrid role with occasional travel, supported by a company car and dedicated parking, offering an exciting opportunity to make a real impact within the IIA division. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney).

What You'll Do

• Implement distribution, sales, and retention strategies for key broker partners
• Manage and grow national broker account relationships
• Represent CGU as a brand ambassador at broker events and industry forums
• Use market insights and competitor analysis to inform growth strategies
• Collaborate across teams to ensure alignment and consistency
• Drive improvements in broker experience and Net Promoter Score
• Leverage digital innovation to optimise processes and enhance efficiency

What You'll Bring

• Proven relationship and account management expertise in the insurance sector
• Strategic planning and execution skills with a focus on growth and retention
• Strong commercial acumen and understanding of insurance financials
• Solid underwriting knowledge and ability to interpret risk
• Customer-centric mindset with experience improving NPS
• Analytical skills and ability to use market insights for decision-making
• Tertiary qualifications and/or ANZIIF accreditation are advantageous

What We Offer

• This role comes with a tool of trade vehicle.
• Boosted superannuation with 13% as standard.• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply

Applications close: Sunday 10 May 2026 11:59PM AEST

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

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Category: Insurance & Underwriting

undefined: CGU

Job Type: full-time

Remote: Hybrid

Job ID: 48783

We are looking for a Principal Corporate Liability Underwriter to shape how complex corporate liability risks are underwritten and managed. This pivotal leadership role involves influencing strategy while staying hands-on with high impact underwriting. Join us to make a lasting impact on portfolio performance and trust across brokers and customers.

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