Families Together Team Leader

Families Together Team Leader

• Permanent Full Time role based on Gandangara and Ngunawal lands in Goulburn, including o****utreach and service provision in the locations of Yass, Goulburn, Queanbeyan and Cooma
• Flexible friendly organisation, career progression & leadership training opportunities

Our Organisation

At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.

We’re working towards a just society where everyone feels valued, safe and included. As a not-for-profit, independent and non-religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.

About the role

Reporting into the Manager, as a Team Leader with the Families Together program, you will play a meaningful role in supporting families at a pivotal point in their lives. You will be focused on ensuring your team are positioned to provide exceptional services to families so that it reduces the risk of children entering out of home care.

Alongside advocacy and collaboration with other services, you’ll be part of a passionate, growing team shaping a new Families Together program locally, contributing your ideas, expertise and values while being supported to do your best work in a role that is both professionally rewarding and deeply fulfilling.

Duties

As a Team Leader you will:

• Lead the team to deliver high-quality, client-centred services that achieve strong outcomes and meet organisational, funding, and compliance requirements.
• Translate organisational vision, values, and direction into clear expectations for day-to-day practice.
• Partner with the Manager to ensure service delivery is effective, sustainable, and continuously improving.
• Support team members to meet performance expectations, build capability, and develop their skills through regular feedback, recognition, and supervision.
• Monitor and review service quality, client plans, and outcomes, identifying and addressing gaps in practice or capability.
• Facilitate effective communication through team meetings, practice reviews, and regular 1:1 discussions.
• Identify and support learning and development needs within the team, including access to internal and external learning opportunities.
• Ensure mandatory reporting and compliance obligations are met, in collaboration with the Manager.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.

Skills and Requirements

We want you to be successful in your new role! This means, you have a degree qualification in Social Work, Psychology, Allied Health, or related discipline and:

• Program Leadership - experience managing and leading programs in the Community Services sector.
• People Leadership - experience building/maintaining an engaged, high performing team and developing their capability.
• Practice Leadership - a passion for continuous improvement and implementing industry best practice into service delivery.
• Flexible & Collaborative Approach – lead this innovative team/program and engage a range of stakeholders.
• Excellent understanding of child protection issues & client vulnerabilities, and the impact of trauma and the effect on child behaviour and development.
• Strong skills and experience in assessing, identifying, and addressing child protection concerns.
• Ability to multi-task and prioritise in a fast-paced environment, ever changing environment.
• Holistic strengths-based approach to achieve lasting change.

If you identify as Aboriginal and/or Torres Strait Islander people, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today! Please submit your current CV and cover letter outlining your suitability and interest in the role.

Contact Kylie on 0401 673 747 for a friendly, confidential discussion.

This role aligns to the capability requirements of a People and Operational Leader. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.

Click here for Capability Framework

Click here for Position Profile

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Families Together Team Leader

Community Services & Development Management

Closes 5th Jun 26

Goulburn & Southern Tablelands Australia - NSW