Division/Section: Infrastructure and Operations / Resource Recovery

Position Type: Casual (Up to 38 hours/week – across 7 days per week)

Salary Range: Base Salary $41.04 - $42.53 per hour + super

Location: Any TCC Waste Facility as operationally required (Stuart, Hervey Range, Magnetic Island, Bluewater or Toomulla)

Application Close: 11:45pm, Sunday 17 May 2026

The purpose of the role is to provide front line customer service by assisting customers with the use of waste disposal and recovery facilities, providing direction and advice, encouraging waste diversion, and assisting to resolve queries.

Services at the facility include, but not limited to - customer service, litter management, supervision of recycling processes, maintenance of signage, maintenance of hazardous waste collection sheds, supervision of the public at the Transfer Station, operation of the Gatehouse, operation of plant (Compactor Conveyor System, Polystyrene Machine, Cardboard Compactor, Tip Well) and any other duties as required for the operation of the facility.

Qualifications And Experience

Desirable requirements:

• Current "HR" driver's licence
• Front End Loader Ticket (LL)

Other Requirements Include:

• Excellent customer service skills.
• Ability to operate, maintain and clean transfer station, associated facilities, and storage locations to a high standard.
• Assist customers to utilize facilities to maximise waste diversion and enhance resource recovery.
• Computer skills as required to operate weighbridge software and associated technology.
• Working knowledge of the operating requirements of selected waste disposal plant and associated operational checks.
• Licensed and competent in operation of heavy plant such as front-end loader to enable pushing/loading of stockpiles on site (desirable).
• Demonstrated experience in the waste management/disposal industry (desirable).

For Further Information Review The Position Description.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

• Long Service Leave available pro rata after seven years
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program
• Uniforms and PPE provided

Contact Person: Sam (Team Leader)

Contact Phone: 0419 593 572 (during business hours only and for position enquiries only)

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_[email protected] or phone 07 4727 9004 for a confidential discussion.

Welcome to our playground: https://www.youtube.com/watch?v=FoFb5RenZD8

Attachments:

• Transfer Station Operator_PD.pdf