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People Experience & Capability Specialist

Available in 3 locations

People Experience & Capability Specialist

Available in 3 locations

Brisbane, Queensland

Melbourne, Victoria

Sydney, New South Wales

Category: Corporate

Brand: IAG

widget: max-term full-time

Remote: Hybrid

Job ID: 49330

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Step into a role where your ideas shape the leaders of tomorrow. As a People Experience and Capability Specialist, you’ll play a hands-on role in designing and delivering leadership development experiences that truly make a difference. This role is all about creating practical, engaging learning for established managers and team leaders, helping them grow their confidence, capability and impact. You’ll work closely with leaders across the business, bringing learning to life through smart design, strong facilitation and thoughtful delivery. If you love building meaningful learning solutions and seeing people grow, this role is ready for you.

This is a 12-month max-term contract role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Meanjin (Brisbane).

What You'll Do

• Design and build leadership development programs for managers and team leaders, focused on practical capability uplift and real-world application.

• Create engaging learning content using digital tools, with a strong emphasis on Articulate 360 and blended learning approaches.

• Facilitate leadership programs and learning sessions, both virtually and face to face, bringing energy, clarity and confidence to delivery.

• Partner with leaders and stakeholders to understand capability needs and shape fit for purpose learning solutions.

• Adapt and continuously improve learning programs based on feedback, business priorities and learner experience.

• Support smaller learning projects, reporting and continuous improvement activities alongside core leadership development work.

What You'll Bring

• Experience designing and delivering leadership or learning programs, ideally for established managers or team leaders.

• Confidence building digital learning content, with strong capability in Articulate 360 or similar authoring tools.

• Experience facilitating learning sessions and engaging groups with different leadership styles and experience levels.

• Understanding of learning design principles and how to build effective, practical learning solutions.

• Awareness of digital learning platforms and modern learning delivery approaches.

• Strong communication and stakeholder engagement skills, with a collaborative and flexible mindset.

What We Offer

• Boosted superannuation with 13% as standard.

• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).

• Work from home and many more flexibility options with myFlex.

• Up to 50% off personal insurance, including home and motor insurance.

• Partner discounts on private health insurance, tech & appliances, and many more.

• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Sunday 3 May 2026 11:59PM AEST

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

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