Position Title: Café Manager

Business Name: Manic Espresso Café

Location: 27 Murray St, Como WA 6152, Australia

Salary: AUD $78,000 – $85,000 per annum (plus superannuation, depending on experience)

Employment Type: Full-time

About the Role

Manic Espresso Café is seeking an experienced and motivated Café Manager to oversee daily operations and lead our team in delivering exceptional customer service. This is a hands-on role suited to someone who thrives in a fast-paced hospitality environment and has strong leadership and organisational skills.

Key Responsibilities

• Manage day-to-day café operations, including opening and closing procedures

• Supervise, train, and roster staff to ensure efficient service

• Maintain high standards of customer service and resolve customer concerns

• Monitor stock levels, place orders, and manage supplier relationships

• Ensure compliance with food safety, hygiene, and workplace health & safety regulations

• Manage budgets, control costs, and assist with financial reporting

• Maintain cleanliness and presentation standards of the café

Skills and Experience Required

• At least 2–3 years of experience in a café or hospitality management role

• Strong leadership and team management skills

• Excellent communication and customer service abilities

• Ability to work in a fast-paced, high-pressure environment

• Solid understanding of café operations, including coffee preparation and food service

• Experience with POS systems and basic financial management

• Knowledge of Australian food safety standards and regulations