Senior Business Analyst, Reconciliation

Sydney, NSW, Australia

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Job Description

Create your best future and join Westpac as a Senior Business Analyst, Reconciliation.

This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

• Location: Sydney-based role only
• **On-site Requirement:**3 days in the office per week
• **Why On-site?**This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

As a Senior Business Analyst, Reconciliation, you will support a large-scale system migration program, partnering with business stakeholders and program leadership to gather, analyse, and document requirements. You will bridge business needs and technical solutions to ensure seamless migration of products, processes, and customer data from legacy platforms to a new core system, delivering compliant outcomes, operational efficiency, and an improved customer experience.

Additionally, you'll lead detailed requirements elicitation, process mapping, and gap analysis across migration stages. You will facilitate workshops with SMEs and technology teams, translate needs into functional and non-functional requirements, and design future-state processes. This includes defining data mapping, reconciliation strategies, data quality rules, profiling insights, and maintaining data dictionaries, lineage documentation, and glossaries to support accurate validation and testing.

You will manage break identification and remediation, support UAT and defect triage, ensure regulatory compliance, and provide clear governance reporting and stakeholder communication throughout the program.

What do I need?

• Extensive Senior Business Analyst experience within Banking or Financial Services, supporting complex, large‐scale programs
• Strong capability in defining and executing end‐to‐end data reconciliation frameworks for system migrations
• Proven ability to design data controls, tolerance thresholds, and clear pass/fail criteria
• Hands‐on experience managing reconciliation discrepancies, including triage, root cause analysis, remediation, and re‐testing
• Solid understanding of data migration, validation, reconciliation processes, and data governance principles
• Strong knowledge of customer domains and banking products across retail or business banking environments
• Excellent stakeholder engagement skills with experience working across Agile and hybrid delivery models, ensuring regulatory and compliance alignment

Our Promise To You

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates.
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY button. | #UNITEProgram

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.