Young Carer Case Manager

• Full-time, contract until June 2027 | Based on Bidjigal Country in Hurstville
• $76k - $95k + Super + Salary Packaging (depending on skills and experience)
• Work in a values driven team with hybrid flexibility

Our Organisation

At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.

We’re working towards a just society where everyone feels valued, safe and included. As a not for profit, independent and non-religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.

About the role

As our Young Carer Case Manager, you will work alongside young carers to deliver meaningful, person-centred support that helps them navigate their caring responsibilities while continuing to grow, connect and thrive.

As part of the Carer Gateway program, you will support young people under 25 through a dynamic mix of case management, peer support and community engagement - building connection, strengthening resilience and improving overall wellbeing.

This is a varied and purpose-driven role, well suited to someone who is motivated, emotionally intelligent and keen to develop their practice while making a tangible difference in the lives of young carers.

What you get to do

• Provide end-to-end case management support to young carers, including intake, assessment, goal setting and ongoing service reviews.
• Empower young carers to navigate their caring responsibilities while developing the confidence, self-esteem and social skills to engage in school, social life and relationships beyond their caring role.
• Collaborate with other team members to develop and deliver tailored programs and activities that meet the specific needs of Young Carers.
• Engage with the community to raise awareness of supports available to young carers and increase referrals, including attending interagency meetings, delivering presentations, and hosting stalls at school and community events
• Manage a varied caseload and competing priorities across case work, group facilitation and outreach, ensuring timely and high-quality service delivery.

We want you to be successful in your new role! This means you’ll have:

• Demonstrated experience as a Case Worker, Case Manager or Social Worker working with young people.
• Tertiary qualifications in social work, psychology, community services or a related field.
• Strong emotional intelligence, with the ability to respond to individuals experiencing stress, uncertainty or vulnerability.
• Demonstrated ability to build rapport and communicate effectively with young people from diverse backgrounds.
• Ability to manage competing priorities and work across multiple aspects of service delivery, including case management, group facilitation and community engagement.
• Demonstrated ability to develop person-centred service plans in collaboration with young carers, families and relevant stakeholders, ensuring alignment with individual needs, goals and eligibility.
• Comfortable working from our Hurstville office and travelling to inner, northern, eastern and western suburbs areas of Sydney and Wollongong for community outreach.

Benefits we offer

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Some evening/weekend work will be required however events are planned well in advance.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

We love to hear your passion shine through, so please include a cover letter outing your interest and suitability for the role.

For a friendly, confidential chat, call Nicole Bartley on 0434 900 825.

*Internally this role is called a Client Support Partner

This role aligns to the capability requirements of an Individual Contributor. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.

Benevolent Society Capability Framework - Individual Contributor

Client Support Partner - Carer Gateway Position Profile

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Young Carer Case Manager

Community Services & Development Aged & Disability Support

Closes 2nd Jul 26

CBD, Inner West & Eastern Suburbs Sydney Australia - NSW