Division/Section: Infrastructure and Operations / Property Fleet and Emergency Management

Position Type: Permanent Full Time (9 day fortnight, 36.25 hours/week)

Salary Range: Base Salary $79,414 - $85,123 per annum + super

Location: Garbutt Operations Centre - Garbutt

Application Close: 11:45pm, Tuesday 28 April 2026

Working within the Property Fleet and Emergency Management section, this role provides practical administrative coordination and day‑to‑day leadership support to the Property Management team, particularly during disaster response and recovery activities.

You will support disaster preparedness, document control and evidence collation in line with Disaster Relief Funding Arrangement (DRFA) requirements, while delivering responsive customer service to internal and external stakeholders, including Council staff, government representatives and elected members. The position is responsible for managing service requests and work orders, record keeping, correspondence, scheduling, procurement and reporting to support operational outcomes.

You will take a lead in promoting good records management practices, verifying contractor and consultant compliance within Council’s Contractor Management System, and using business systems effectively. Importantly, this role supports team capability by mentoring colleagues, sharing knowledge and identifying process improvements, while promoting a strong service culture.

Qualifications And Experience

Our ideal candidate will have:

• Certificate IV in Business Administration or similar, or substantial experience in an administrative, financial, safety or asset management discipline across multi-disciplinary teams.
• Experience in supporting the delivery and establishment of process improvement practices.
• Excellent problem solving, negotiation and conflict resolution skills that allow for successful outcomes when dealing with internal and external stakeholders.
• High-level written and numeracy skills to enable the production of well-structured documentation, including business correspondence, recommendations and performance reports.
• Advanced proficiency in digital productivity tools including the full Microsoft Office suite with demonstrated capacity to utilise these skills to enhance operational efficiency and support strategic outcomes.
• Extensive experience in the use of financial and administrative enterprise systems such as CES and CiAnywhere, with proven ability to navigate, interpret and utilise system data.
• Current “C” class drivers’ licence.

For Further Information Review The Position Description.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

• 5 weeks annual leave + 17.5% leave loading
• 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Annual wage progression
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
• Fitness Passport program offering discounted membership to selected health and wellbeing facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program
• The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

Contact Person: Angela (Team Leader)

Contact Email: [email protected]

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_[email protected] or phone 07 4727 9004 for a confidential discussion.

Welcome to our playground: https://www.youtube.com/watch?v=FoFb5RenZD8

Attachments:

• Administration Officer - FL_PD.pdf