Senior Consultant - Operational Resilience.

• Job number:

  808169

• Primary position location:

  VIC- Melbourne CBD

• Category:

  Banking & Financial Services

• Category:

  Compliance, Regulatory Risk & Financial Crime

• Category:

  Information, Communication & Technology

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• Work type:

  Permanent Full time

• Closing at: Jul 8 2026 - 23:55 AEST

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• Work on high impact initiatives that strengthen organisational resilience
• Collaborate with experienced professionals across risk, resilience and business teams.
• Enjoy a flexible inclusive working environment where your expertise and ideas are valued.

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and New Zealand.

In the role of Senior Consultant, operational Resilience, you will work closely with the Head of Governance Program Execution, contributing to key business priorities and continuously improving how we serve our customers.

You’ll make an impact each day by:

• Ability to operationalise the internal operating model.
• Triage, prioritise and allocate work across team, managing turnaround time and expectations.
• Working understanding of operational resilience, product ownership, business continuity and incident reporting.
• Promoting and communicating the services provided by the team across NAB, targeting identified stakeholder groups.​
• Strong discipline around data accuracy, version control and traceability.

You’ll bring to this role:

• Extensive professional experience in Financial Services required, with a background in execution, high volume, high impact work.
• Deep working knowledge of customer due diligence expectations and understanding of the banking ecosystem, including critical banking services such as payments, lending and deposit-taking, and/or risk types such cyber-security and business continuity.
• Experience in Executive-level stakeholder management as well as developing artefacts for Executive and Board-level consumption.
• Prior experience managing compliance against Prudential Regulations in Financial Services.
• Prior work experience in either 1st or 2nd Line Risk Management or Compliance.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities. If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.