Clinical Case Manager - Registered Nurse

Clinical Case Manager - Registered Nurse

• Permanent, full-time role | Based on Bidjigal Country in Hurstville, Sydney
• $85k - $95.7k + Super + Salary Packaging + Meal & Entertainment Card
• Join and values-driven team and support vulnerable older clients
• Hybrid working flexibility

Our Organisation / Who We Are

At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.

We’re working towards a just society where everyone feels valued, safe and included. As a not?for?profit, independent and non?religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.

About the role

As our Care Partner (Registered Nurse) you’ll support older people across Greater Sydney to live with independence, dignity, and quality of life. This role has a strong clinical focus, working with clients who have complex and evolving needs, including those requiring restorative care and end-of-life care.

You will use your clinical expertise to assess needs, develop tailored care plans, and guide care delivery that aligns with each client’s goals, preferences, and stage of life. Working closely with Community Care Workers and a broader multidisciplinary network, you’ll ensure services are coordinated, responsive, and aligned with the consumer-directed care model.

Key Responsibilities

• Provide phone-based case management and support to clients under the Commonwealth Home Support Programme (CHSP) and Support at Home (SAH), including completing assessments and developing personalised care plans.
• Apply a restorative care approach to support clients in maintaining or improving their independence and function.
• Use a relationship-focused approach to build rapport over the phone and identify each person’s goals, needs, and strengths.
• Build and maintain strong networks with agencies, health professionals, and community services, including ACATs, GPs, social workers, and culturally specific organisations.
• Deliver person-centred case management in collaboration with clients, families, and carers, primarily through phone-based engagement.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options - to suit your lifestyle.
• Work/Life Balance- Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward- Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness- Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development- We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Experience

• Registered Nurse (AHPRA) with experience in case management within ageing, community care, or a related setting.
• Demonstrated experience working within Support at Home (SAH) and/or the Commonwealth Home Support Programme (CHSP).
• Strong ability to deliver person-centred, holistic care, supporting clients with complex needs, including restorative and end-of-life care.
• Excellent interpersonal and communication skills, with the ability to build trust and engage effectively with people from diverse backgrounds.
• Proven ability to work collaboratively within a multidisciplinary environment while managing competing priorities.
• Highly organised, with strong time management skills and the confidence to represent the service at community events.
• Current driver’s licence (essential).

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today!

Please submit your current CV and cover letter outlining your suitability and interest in the role.

Have a question? Contact Saiesha, Talent Specialist - 0479 195 093 to discuss the role in more detail.

The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).

This role aligns to the capability requirements of an Individual Contributor. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.

*Internally this role is called a Home Support Partner.

Benevolent Society Capability Framework - Individual Contributor

Home Support Partner Position Profile

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Clinical Case Manager - Registered Nurse

Community Services & Development Aged & Disability Support

Closes 22nd Apr 26

CBD, Inner West & Eastern Suburbs Sydney Australia - NSW