Executive Assistant to the Mayor

Division/Section: Executive Office

Position Type: Permanent Full Time

Salary Range: LG06 ( $93,992 - $100,333 per annum + superannuation) based on skills, qualifications and experience

Location: Townsville

Application Close: 11:45pm, Tuesday 28 April 2026

About The Role:

As the Executive Assistant, you will provide exceptional administrative, advisory, and organisational support to senior executives, exercising sound judgement, discretion, and confidentiality at all times. You will manage competing priorities in a fast‑paced environment while ensuring compliance with organisational policies, legislative obligations, and governance requirements. This role requires a proactive and highly organised professional who can anticipate executive needs and maintain a strong focus on accuracy, professionalism, and service excellence.

You will deliver high‑level executive and secretarial support, including managing complex diaries, correspondence, reporting, and competing priorities to meet strict deadlines. The role involves producing high‑quality executive‑level written and verbal communications, organising meetings, events, and functions, and providing financial and administrative support such as expense claims, procurement, and credit card reconciliations.

You will build strong, collaborative relationships with senior leaders, Councillors, and internal and external stakeholders, role model a positive safety culture, and navigate Council structures, policies, protocols, divisional boundaries, and Councillor responsibilities to ensure efficient outcomes and appropriate referrals.

About You:

Are you an experienced Executive Assistant who thrives in a dynamic environment and brings a calm, confident, and solutions‑focused approach. You have exceptional organisational skills, advanced computer literacy, and the ability to anticipate executive needs while balancing competing demands.

Essential Requirements

• Certificate IV or Diploma in Business (Administration) and/or extensive demonstrated experience providing executive-level advice and support.
• Demonstrated experience in a similar executive or senior administrative role within a diverse organisation.
• Advanced proficiency in Microsoft Office and business management systems.
• Exceptional time management, planning, and organisational capabilities.
• Strong financial administration experience, including reconciliations and procurement processes.
• Sound knowledge of Council structures, policies, administrative procedures, and government protocols.

This is an excellent opportunity for an accomplished Executive Assistant to contribute meaningfully to executive leadership and organisational success.

For Further Information Review The Position Description.

Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.

We have a range of benefits that confirm this commitment:

• 5 weeks annual leave + 17.5% leave loading
• 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Annual wage progression
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
• Fitness Passport program offering discounted membership to selected health and wellbeing facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program
• The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

How To Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.

For Further Information Review The Position Description.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_[email protected] or phone 07 4727 9004 for a confidential discussion.

Attachments:

• N00012_Executive Assistant to Mayor_Updated_14042026_PD.pdf