Experience Design Graduate Program 2027

Location: Sydney, New South Wales

Category: Emerging Talent

Brand: IAG

widget: permanent full-time

Remote: Hybrid

Job ID: 50159

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Start your career with the IAG Graduate Program and build a future that’s ready for anything.

IAG is the largest general insurance group in Australia and New Zealand. In Australia you may know one of our many leading brands including NRMA Insurance, CGU, WFI and ROLLiN’; all a part of our many insurance brands that turn the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders.

Our Experience Design Graduate Program is open to candidates based in Gadigal Country (Sydney) commencing on February 9, 2027. Working across our retail business, you'll help shape the digital experiences that support millions of customer interactions each year, collaborating with design and product teams to create simple, seamless and customer-focused solutions.

We’re looking for curious grads who want to help shape the future of digital experiences, where customer needs, design, technology and AI increasingly come together. What matters most is your ability to understand problems, make ideas tangible and keep learning as technology evolves.

This is an 18-month full-time program that offers multiple rotations across the experience design team and exposure within your chosen field. From day-one, you will be a permanent full-time employee and will have a permanent role upon successful completion. This means you’ll have all the benefits and flexibility we offer at IAG including flexible and hybrid working, a raft of career development resources (including a buddy system and access to the IAG Academy and LinkedIn Learning), up to 50% off your personal insurance, and partner discounts on flights, tech and more.

What You'll Do

• Work alongside product, design, engineering and data to solve real customer and business problems

• Explore ideas quickly using modern design, prototyping and AI tools.

• Turn concepts into prototypes, experiments and experiences that teams can test and learn from.

• Help connect customer needs, business goals and technical constraints into practical digital experiences. business problems and identify opportunities for improvement

• Learn how modern digital products are designed, built, measured and continuously improved.

• Contribute to projects across multiple products, gaining exposure to the full end-to-end experience lifecycle.

What You'll Bring

• A university degree or higher (graduated in 2024-2025) or be in your penultimate year of university with graduation expected by the end of 2026 – Design, Interaction Design, Engineering, Behavioural Science, Computer Science, Data Analytics, Game Development, or other creative and technology-related disciplines

• A credit average achievement (65%+), and

• Australian and/or New Zealand citizen, or you hold valid work rights in Australia for the duration of the program

• Strong problem-solving skills and comfort working through ambiguity.

• The ability to communicate ideas clearly and bring others on the journey.

• Confidence learning new tools and technologies quickly, including AI.

• An interest in understanding people, systems and how digital experiences come together.

• Ability to work 2 days per week in the Gadigal Country (Sydney) office

What We Offer

• Competitive salary

• Boosted superannuation with 13% as standard

• A buddy for support throughout the program and great employee network communities

• Security knowing you’re a full-time IAG employee from day one

• Strong flexibility and leave options (20 days annual leave + 5 days MyLeave for what’s important to you)

• Work from home and many more flexibility options with myFlex.

• Up to 50% off personal insurance, including home and motor insurance.

• Partner discounts on private health insurance, tech & appliances, and many more.

• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and leave

*employment type eligibility criteria apply

Applications close: Friday 31 July 2026 11:59PM AEST