Reception Supervisor

• 719717

• CBD, Melbourne CBD, VIC, Australia, 3000

• Full Time

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Reception Supervisor

• Corporate career opportunity
• Full time role Monday - Friday, standard office hours!
• Showcase your premium expertise!

At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors key focus is to

ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.

We are currently seeking a highly motivated and experienced Corporate Receptionist Supervisor to oversee our team at one of premium corporate clients, based in Melbourne, CBD!

THE POSITION

• Deliver and uphold a premium standard of corporate customer service for all staff and visitors
• Oversee day-to-day reception operations, ensuring seamless organization and efficiency
• Manage and support reception staff, including onboarding and induction of new team members
• Handle administrative tasks, scheduling, and operational coordination
• Consistently exceed guest service expectations and maintain brand excellence

THE PERSON

• Minimum 2 years’ experience working in a similar lead/supervisor role
• A passion for exceptional service with at leading from the front
• Advanced Microsoft suite experience and strong administration background
• A hands-on leader who can jump in and show how it is done
• Impeccable grooming with a warm and engaging service style

THE BENEFITS

• Paid parental leave
• Multiple salary packaging options to make your dollar go further
• Easy access to 100+ retail discounts
• Opportunity to learn new skills and move to different internal roles

As this is a full-time role, Full time Australian Workings rights are mandatory.

Your hard work and dedication will be recognized and rewarded through a genuine opportunity for progression across our business.

We look forward to receiving your application!