- New South WalesPosted 32 days agoFull-TimeLead the AI and Data Engineering Centre of Excellence, establishing scalable platforms for data, machine learning, and AI across the enterprise.Own and evolve Optus’ data, ML and AI engineering strategy, ensuring alignment with business priorities and regulatory requirements.Develop and lead high-performing teams while fostering a culture of continuous learning, accountability, and inclusion.
- New South WalesPosted 19 days agoFull-TimeLead the evolution of enterprise resilience capability, ensuring anticipation, response, and recovery from major disruptions.Oversee business continuity, crisis management, and resilience assurance across the organisation, partnering with senior leaders.Drive crisis preparedness through simulations and exercises while monitoring resilience maturity and compliance with regulatory obligations.
- Adelaide, South AustraliaPosted 26 days agoFull-TimeDrive new business growth and achieve sales targets within the South Australian Telco/ICT market.Build and maintain relationships with senior stakeholders across enterprise and government customers.Develop and execute strategic account plans to maximise customer value and market share.
- Sydney, New South WalesPosted 4 days agoFull-TimeProvide expert legal advice to the Optus Wholesale & Satellite businesses, addressing legal and regulatory issues related to new products and business models.Lead significant projects, ensuring comprehensive legal support and strategic guidance to senior leaders throughout internal approval processes.Monitor legal developments, maintain standard agreements, and deliver legal compliance training to ensure operations are legally compliant.
- New South WalesPosted 32 days agoFull-TimeLead and govern incident and SLA processes across internal teams, vendors, and customer environments.Act as the subject matter expert for Incident and SLA management, focusing on process design, platform integration, and reporting.Drive alignment to ITIL frameworks while fostering continuous improvement initiatives across service management architecture.
- New South WalesPosted 21 days agoFull-TimeDesign and implement enterprise network, security, and collaboration solutions for diverse customers.Provide technical leadership and mentor engineers while managing complex projects and troubleshooting issues.Engage in pre-sales activities, contribute to continuous improvement initiatives, and ensure successful project outcomes.
- New South WalesPosted 8 days agoFull-TimeServe as the first point of contact for Optus Enterprise customers, providing 24/7 support via phone and digital channels.Manage incidents and service requests across various technologies while ensuring SLA compliance and effective communication.Work on a rotating roster with opportunities for additional salary through overnight and weekend shifts, and contribute to service improvements.
- New South WalesPosted 24 days agoFull-TimeLead the end-to-end problem management lifecycle, focusing on root cause analysis and service health improvement for enterprise clients.Collaborate with internal teams and external vendors to minimise the impact of unresolved issues and maintain accurate problem records.Utilise ITIL frameworks and strong stakeholder management skills to drive service improvement initiatives and deliver insightful reports.
- New South WalesPosted 28 days agoFull-TimeProvide technical support and engineering across contact centre platforms, ensuring incidents are resolved within SLA.Design, build, and maintain call flows/IVR solutions while managing incidents, problems, and changes using ServiceNow.Collaborate with internal stakeholders and vendors to troubleshoot issues and drive strong service performance.
- New South WalesPosted 11 days agoFull-TimeOperate and enhance Optus' enterprise secrets management and tokenisation platform to reduce security risks.Develop automation, infrastructure-as-code, and monitoring capabilities to ensure a secure and resilient platform.Collaborate with security and engineering teams to drive adoption of secure development practices and enable developer workflows.
- New South WalesPosted 20 days agoFull-TimeLead presales engagements and construct commercial cases for strategic Wholesale and Enterprise accounts.Govern transport delivery services contracts and manage CAPEX and OPEX budgets while driving cost reduction initiatives.Champion a customer-first delivery culture and drive continuous improvement and digitalisation across network domains.
- New South WalesPosted 18 days agoFull-TimeProvide specialist technical support for customers by diagnosing and resolving network problems across all Optus products.Act as the technical lead for major incidents impacting Enterprise customers, ensuring adherence to SLAs and effective communication.Support team development through mentoring and coaching, while maintaining a high level of technical expertise.
- VictoriaPosted 44 days agoLead the development and implementation of Optus' enterprise compliance management framework, ensuring consistent standards across all business units.Collaborate with senior leaders and second-line teams to assess compliance with regulatory requirements and support remediation activities.Prepare compliance documentation and reporting for senior management and external regulators, while fostering a strong compliance culture within the organisation.
- Carriage FulfilmentPosted 39 days agoLead end-to-end delivery of Fixed Voice, Data & IP projects, ensuring on-time and successful outcomes.Manage a portfolio of medium to large projects while driving continuous improvement and optimising provisioning processes.Build strong relationships with stakeholders and lead a high-performing team to enhance customer experience and accelerate revenue outcomes.
- New South Wales, AustraliaPosted 36 days agoLead Optus' economic and consumer regulatory strategy, shaping policy positions across competition and consumer protection.Drive enterprise-wide regulatory advocacy and reform initiatives, influencing policy outcomes aligned to Optus' strategic objectives.Oversee engagement with regulators and policymakers, ensuring credible, evidence-based advocacy and compliance with regulatory obligations.
- New South WalesPosted 28 days agoFull-TimeLead the enterprise Data & AI Governance function, establishing frameworks and policies for ethical and compliant data use.Define and execute the data governance strategy, ensuring alignment with business goals and regulatory requirements.Drive responsible AI adoption and oversee AI lifecycle governance, focusing on fairness, transparency, and accountability.
- New South WalesPosted 19 days agoFull-TimeLead the development and execution of Optus's enterprise physical security strategy and operations across a diverse national footprint.Oversee compliance with regulatory requirements and manage key security vendors to ensure effective service delivery.Collaborate with stakeholders to enhance the safety and security of employees, customers, and assets while navigating complex security challenges.
- New South Wales, AustraliaPosted 26 days agoLead the development and execution of enterprise physical security strategy and operations across a national footprint.Oversee compliance with security regulations and manage critical security systems and vendor relationships.Collaborate with stakeholders to enhance safety and security for employees, customers, and assets.
- New South WalesPosted 16 days agoFull-TimeLead Optus' technical and network regulatory strategy, influencing policy on spectrum and telecommunications infrastructure.Drive regulatory advocacy initiatives to enhance spectrum efficiency, network resilience, and innovation.Oversee engagement with regulators and policymakers, ensuring evidence-based advocacy and representation in industry forums.
- New South WalesPosted 33 days agoFull-TimeManage and grow a portfolio of State Government clients in NSW, aiming to increase annual revenue from $18.5M to $40M+ within 3–5 years.Build and maintain strong executive relationships while driving revenue growth and delivering customer-centric solutions across Optus' core offerings.Lead sales execution and governance, ensuring high levels of customer satisfaction and operational excellence through strategic business plans and collaboration.
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