Debt Collection Jobs in Melbourne VIC
9 roles available
- Melbourne, Victoria(1.7 km)Posted 75 days agoAccountable for clear communication and providing accurate advice on complex debt collection matters to internal and external clients.Responsible for obtaining, verifying, and analysing client information to resolve complex technical issues while maintaining taxpayer record integrity.Lead the provision of advice on sensitive matters, prepare legal notices, and undertake debt recovery actions in compliance with ATO legislation and policy.
- Melbourne, Victoria(1.7 km)Posted 75 days agoOpen to Aboriginal and Torres Strait Islander applicants to enhance diversity in the APS.Accountable for providing accurate advice on complex debt collection matters and maintaining taxpayer record integrity.Lead the provision of advice on sensitive issues, prepare legal notices, and ensure compliance with ATO policies.
- Melbourne, Victoria(1.7 km)Posted 53 days agoSupport the delivery of high-quality services in taxation and superannuation systems as an APS4 Frontline Operations Officer.Provide guidance and resolve complex client enquiries while promoting consistent service delivery.Collaborate within a frontline team to manage client interactions and ensure compliance with service standards.
- Melbourne, Victoria(1.7 km)Posted 53 days agoSupport high-quality service delivery in Australia's tax and superannuation systems by guiding colleagues on complex enquiries.Manage client interactions and resolve issues related to taxation, superannuation, and debt collection across multiple communication channels.Collaborate with internal stakeholders to improve client experiences and ensure compliance with established procedures and standards.
- Melbourne, Victoria(1.7 km)Posted 41 days agoFull-TimeLead and manage the Complex Collections team to optimise high value and aged debt collections for residential customers.Develop performance metrics and ensure the team meets KPIs while maintaining a strong customer service focus.Provide coaching and support to team members, facilitating effective resolution of customer issues and complaints.
- Melbourne, Victoria(1.7 km)Posted 56 days agoFull-TimeManage commercial insights and financial performance for the Credit & Affordability team, ensuring effective governance and reporting.Develop and implement evidence-based strategies to optimise debt collection methodologies and enhance customer experience.Collaborate with data teams to embed governance principles and leverage analytics for improved performance and decision-making.
- Melbourne, Victoria(1.7 km)Posted 24 days agoFull-TimeOwn and govern consumer collections strategy and dunning framework to ensure compliance and process integrity.Drive debt and revenue performance through targeted strategies, including remediation of aged balances and proactive monitoring of metrics.Analyse processes and implement regulatory or functional changes impacting data, systems, or processes within the credit management domain.
- Melbourne, Victoria(1.7 km)Posted 55 days agoFull-TimeSupport positive debt performance in Credit Operations through monitoring and analysis of debt performance reports.Conduct root cause analysis and implement improvement initiatives for operational issues in credit management.Collaborate with internal and external stakeholders to ensure process integrity in the collections framework.
- Melbourne, Victoria(1.7 km)Posted 11 days agoFull-TimeLead solution design and architecture for SAP IS-U FI-CA, focusing on billing, invoicing, and payments.Act as the subject matter expert for FI-CA, guiding teams on best practices and solution decisions.Troubleshoot complex financial issues and partner with cross-functional teams to deliver integrated solutions.
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