Customer Service Jobs in Melbourne VIC

643 roles available

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  • Melbourne, Victoria(1.7 km)
    Posted 77 days ago
    Full-Time$64,066 – $69,294
    Deliver registration and licensing services to customers in a professional and timely manner, both in-person and digitally.
    Investigate and resolve customer enquiries and complaints, exercising judgement to suggest improvements to service delivery.
    Collaborate as an effective team member to achieve performance targets while providing guidance to less experienced staff.
  • Melbourne, Victoria(1.7 km)
    Posted 75 days ago
    $32 – $32
    Deliver exceptional customer service for registration and licensing in a dynamic environment, both face-to-face and through various communication channels.
    Investigate and resolve customer enquiries and complaints in a timely manner, escalating issues to supervisors when necessary.
    Collaborate effectively with team members to achieve performance targets and support corporate change initiatives.
  • Melbourne, Victoria(1.7 km)
    Posted 76 days ago
    $32 – $32
    Deliver exceptional customer service for registration and licensing in a dynamic environment, both in-person and remotely.
    Investigate and resolve customer inquiries and complaints in a timely manner, escalating issues to supervisors as needed.
    Collaborate effectively within a team to achieve performance targets and support continuous improvement in service delivery.
  • Melbourne, Victoria(1.7 km)
    Posted 77 days ago
    $32 – $32
    Deliver exceptional customer service for registration and licensing in a dynamic environment, both face-to-face and remotely.
    Investigate and resolve customer enquiries and complaints in a timely manner, escalating issues as necessary.
    Collaborate effectively with team members to achieve performance targets and support continuous improvement in service delivery.
  • Melbourne, Victoria(1.7 km)
    Posted 19 days ago
    Permanent
    Serve as the first point of contact for passengers, providing exceptional customer service and managing ticketing and fare checking.
    Ensure the cleanliness and functionality of trains and assist in coordinating coach activities during service disruptions.
    Demonstrate strong communication skills, adaptability, and the ability to remain calm under pressure in a dynamic environment.
  • Sunbury(34.2 km)
    Posted 77 days ago
    Full-Time$64,066 – $64,066
    Deliver registration and licensing services to customers through various channels in a professional manner.
    Investigate and resolve customer enquiries and complaints, escalating issues to supervisors when necessary.
    Collaborate with team members to achieve performance targets, providing guidance to less experienced staff as needed.
  • Melbourne, Victoria(1.7 km)
    Posted 49 days ago
    Full-Time$64,066 – $66,630
    Deliver registration and licensing services to customers in a professional and timely manner across various channels.
    Investigate and resolve customer enquiries and complaints, escalating issues to supervisors when necessary.
    Collaborate with team members to achieve performance targets and support corporate change initiatives.
  • Melbourne, Victoria(1.7 km)
    Posted 64 days ago
    Full-Time
    Assist customers with banking transactions and educate them on online platforms to achieve their financial goals.
    Support customers with digital literacy and online banking needs while maintaining a focus on risk management.
    Build connections within the community by promoting local growth and engaging in community events.
  • Melbourne, Victoria(1.7 km)
    Posted 72 days ago
    Full-Time
    Provide exceptional customer service by assisting with transactions, educating customers on online banking, and recommending suitable products.
    Support customers in improving their digital literacy and adapting to changes in banking services.
    Engage with the community by participating in local initiatives and fostering meaningful relationships to promote local growth.
  • Frankston, Victoria(41.6 km)
    Posted 49 days ago
    Deliver exceptional customer service for registration and licensing, both in-person and remotely, following established policies and procedures.
    Investigate and resolve customer enquiries and complaints in a timely manner, escalating issues when necessary.
    Collaborate effectively within a team to achieve performance targets and provide guidance to less experienced staff.
  • Melbourne, Victoria(1.7 km)
    Posted 49 days ago
    Full-Time$60 – $60
    Support customers in connecting solar and renewable energy technologies as part of Victoria's energy transition.
    Manage coordination of low voltage embedded generation requests and customer enquiries in a fast-paced environment.
    Possess strong communication and stakeholder management skills, with a focus on delivering exceptional customer service.
  • Melbourne, Victoria(1.7 km)
    Posted 36 days ago
    Full-Time
    Provide support by updating customer insurance policies, managing renewals, and ensuring accurate documentation.
    Complete a nationally recognised qualification in General Insurance Compliance within the first six months, with training fully funded by WFI.
    Develop strong communication and customer service skills while working collaboratively in a team environment and adapting to feedback.
  • Melbourne, Victoria(1.7 km)
    Posted 44 days ago
    Deliver exceptional customer service by processing registration and licensing transactions efficiently.
    Respond to customer enquiries and resolve issues while ensuring compliance with legislation and business rules.
    Collaborate with the team to enhance service delivery and support continuous improvement initiatives.
  • Melbourne, Victoria(1.7 km)
    Posted 47 days ago
    Deliver exceptional customer service and process registration and licensing transactions accurately and efficiently.
    Respond to customer enquiries, investigate issues, and ensure compliance with legislative requirements.
    Collaborate within a team to enhance service delivery, maintain data integrity, and support continuous improvement.
  • Melbourne(1.7 km)
    Posted 50 days ago
    Full-Time
    Manage and dispatch patient reports while addressing inquiries from patients and referring doctors.
    Perform general administrative tasks to support operations and marketing departments.
    Demonstrate strong communication skills and attention to detail while maintaining patient confidentiality.
  • Dandenong, Victoria(31.2 km)
    Posted 47 days ago
    Full-Time
    Provide day-to-day leadership and support to Customer Care Officers in the CET and Credits teams, ensuring high-quality customer service and effective case management.
    Act as the first point of escalation for frontline issues, resolving complaints and driving adherence to service standards and processes.
    Supervise daily workloads and resource utilisation, while conducting quality reviews and supporting training initiatives for continuous improvement.
  • Melbourne, Victoria(1.7 km)
    Posted 44 days ago
    Full-Time
    Lead and manage the Complex Collections team to optimise high value and aged debt collections for residential customers.
    Develop performance metrics and ensure the team meets KPIs while maintaining a strong customer service focus.
    Provide coaching and support to team members, facilitating effective resolution of customer issues and complaints.
  • South Yarra(3.9 km)
    Posted 57 days ago
    Full-Time
    Provide outstanding customer service by identifying and supporting customers' financial needs and facilitating referrals to specialist teams.
    Develop customer relationships through proactive lead management and execute customer loan maintenance needs in collaboration with the Branch Manager.
    Contribute to a collaborative team environment, delivering a personalised customer experience and showcasing strong communication skills and attention to detail.
  • Services Officer - Wodonga

    V/Line Corporation
    Wodonga, Victoria(15.5 km)
    Posted 13 days ago
    Full-Time$44 – $44
    Deliver outstanding customer service and maintain safety on and around the rail.
    Sell Myki and V/Net tickets, assist passengers, and coordinate bus replacements during disruptions.
    Work part-time in a dynamic environment, with a focus on safety and flexibility in scheduling.
  • Sunbury, Victoria(34.2 km)
    Posted 48 days ago
    Part-Time
    Provide exceptional customer service by understanding and addressing customers' financial needs and goals.
    Support customers with digital literacy and online banking as the branch adapts to ongoing innovations.
    Process transactions, handle queries, and assist with paperwork while prioritising risk management and collaboration.
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