Aviation Surveyor

The Role

The role of an Aviation Surveyor investigates and reports upon aviation incidents for and on behalf of aviation Insurers and provides technical services.

The ideal candidate will be based in Brisbane, but candidates in Melbourne / Sydney / Perth will be considered

Background

Charles Taylor is a global provider of professional services and technology solutions dedicated to enabling the global insurance market to do its business fundamentally better. Dating back to 1884, Charles Taylor now is currently in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa.

 

Charles Taylor believes that it holds a distinctive position in its markets in that it is able to provide professional services and technology solutions in order to support every stage of the insurance lifecycle and every aspect of the insurance operating model. Charles Taylor serves a diversified blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd’s syndicates and reinsurers, along with brokers, distributors and corporate insureds.

 

Charles Taylor has three distinct business areas – Claims Services, InsureTech and Insurance Management.

 

Charles Taylor was recently acquired by an investment company managed and controlled by Lovell Minnick Partners LLC. Lovell Minnick is a US Private Equity firm that invests in the global financial services industry, including related technology and business services companies, with a focus on helping to build long term value for clients, employees and shareholders.  The acquisition will support the continuation of Charles Taylor’s successful growth strategy, with a focus on expanding client relationships, broadening specialist capabilities and the range of services and technology solutions, deepening geographic coverage, and reinvesting in quality of service and technology.

 

For more information, please visit www.charlestaylor.com

Key Responsibilities

·       Receipt of new claim instructions and initiating claims handling procedures

·       Attendance at incident site (where applicable) to complete a thorough investigation of loss

·       circumstances and damages sustained

·       Liaison with official accident investigation agencies (governmental and/or commercial) and

other agencies including airport authorities, landowners, etc

·       Evaluation and assessment of all elements which may impact upon Underwriters’ potential

exposure under the Policy of Insurance

·       Regular liaison and reporting to Underwriters and other insurance practitioners regarding

circumstances, damage, costs and cause of loss, including detailed assessment and reporting

of settlement options and recommendations

·       Regular liaison with Insured to progress claims settlement

·       Liaison and negotiation with prospective repair agents, manufacturers, third party claimants

in respect of recovery, damage, repair workscopes, cost estimates. Approval of cost

estimates and final invoices

·       Provision of technical advice to in-house liability team, external lawyers in respect of liability

and/or subrogation issues

·       Where necessary to act as expert witness in litigation/enquiries

·       Provision of general advice and assistance to Underwriters in respect of interpretation of

policy conditions

·       Supervision and disposal of salvage and site clearance

·       Provision of ad-hoc technical advice and expertise to aviation insurance market

·       Provision of aircraft technical assessment and valuation services to the aviation market

·       Provision of risk assessment service

·       Marketing of Charles Taylor aviation

·       Ad Hoc duties: Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your role

 

Required Skills

·       Strong Aerospace engineering background, including technical and management experience of aircraft maintenance and repair.

·       Experience of aircraft structural repairs on large commercial, business or general aviation aircraft, ideally including helicopters.

·       Holder of an EASA (or equivalent) aircraft maintenance engineers licence with at least 10 year’s experience would be preferred.

·       Possess first-class communication skills and a confident demeanour.

·       Fluency in written English is required to prepare both technical and non-technical reports. Overseas work experience and the ability to speak a second language would be beneficial.

·       The role will include overseas travel, often at short notice so the ability to work autonomously and also as part of a team is essential.

·       Previous adjusting experience would be desirable, however is not essential as new applicants to the industry will receive world-class training and support to assist with their development in this challenging yet rewarding occupation.