Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role. You’ll gain an understanding of Microsoft Word, Excel and Powerpoint and grasp the principles of both verbal and written communication. Plus, our experienced tutors will support you every step of the way.
No prior experience necessary.
Get qualified and earn more with a new job or promotion
Gain an employer recognised qualification
Learn key office and administrative skills
Gain a practical understanding of Microsoft Word, Excel and Powerpoint
Learn online, at your own pace, with tutor support by phone and email
Our students say
★★★★★ “The course is very good, covering all the aspects of the course titles. I have broadened my knowledge and looking forward to a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.” – Anila Singh
★★★★★ “This course was well set out , very easy to understand and complete, i highly recommend it to anyone who is wanting to upskill in this area of work. It allowed me to study from home while i take care of my children while at the same time get some qualification towards going back into the workforce.” – Jessica Woods
Covering eleven modules
Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Office Organisation and Procedures
Workplace Health and Safety
Customer Service Skills
Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
Enquire about this course
Get your free course guide now! Complete this easy form and you'll also receive a course consultation with The Career Academy.