Discover everything you need to know about managing a hotel!
Learn about hotel resort and hospitality management with this interactive online course. The most successful hotel managers have training, experience, networking (industry connections), communication and I.T. skills, personality, creativity, problem solving skills, awareness, attitude and more. From the front desk to building maintenance, this course covers it all!
Gain employment or progress your career with this professional qualification
Understand how a hotel operates and learn effective management policies
Learn to manage hotel reception including customer service and communication
Learn to manage a variety of hotel food services including room service, bar and restaurant
Improve the ratings of your current hotel with new knowledge and deeper insight!
Free membership to the Institute of Hospitality on completion
Obtain your RSA – get a FREE RSA voucher on completion of this course
This course is designed for
Those working in the industry who want to take a step up the ladder
Anyone looking to get their foot in the door at a hotel
Those in the tourism industry looking to improve their CV
Anyone working in hotel management interested in improving their skills and knowledge
Our students say
★★★★★ “I wanted an online course that I could do at my own pace and is affordable.Also, anytime I had a question and clicked the help button, the tutors were very helpful. I really enjoyed this course, thank you for this opportunity and experience!” – Jessica Saunders
Assessments: Includes case studies, quizzes and written assessments
Delivery and support: Online with expert tutor support via email or phone
Duration: Approximately 10 hours per module. Learn at your own pace, but ideally complete in nine weeks
Access time: We allow up to 6 months access to this course
Accredited by ICOES
ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.
This course covers ten modules
Scope & Nature of Hotel Management
Organisation of the Workplace
Control Systems in Hotels
Front Desk Management
Servicing Rooms & general Cleaning
Building & Facility Management
Food Service in Hotels
Enquire about this course
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