Quality Assurance consultants or officers are highly valuable in improving the efficiency and profitability of the business they are evaluating. The consultant is ultimately responsible for ensuring that a business is meeting and maintaining the correct level of quality in their products and services. They are also required to sign off on every step of workplace process.
For example, if the consultant is employed by a manufacturing company then the job would include checking all equipment and machinery to ensure it is correctly calibrated and working appropriately. If the consultant was working for a childcare facility, they would scrutinise all office safety measures to ensure the standards of child safety are at their highest. In all workplaces, the consultant would work closely with data, investigate workplace record-keeping and present their findings back to the management team. This analysis then creates the potential for improving workplace practices and protocols.
The role is highly adaptable and is required in almost all fields of industry – making the demand quite high.
Tasks you can expect to complete as a Quality Assurance Consultant
• Oversee processes
For example, a drinks company needs to produce the exact same beverage each and every time. Any deviation in the calibration of the equipment could alter, and potentially ruin, a batch. By overseeing and monitoring the production process, the consultant can ensure the product stays the same and reduces wastage.
• Train employees
The Quality Assurance Consultant is not responsible for the day-to-day production of goods. They need to be confident that the production employees are meeting the set standards of quality without constant supervision. The consultant will work closely with employees, offering training and setting requirements. Often, an incentive scheme is created to promote a workplace culture of meeting quality standards.
• Analyse data
Having quantitative measurement skills is highly desired in any quality assurance role. By reviewing statistical data, the consultant can identify any problems or inconsistencies. By reading and interpreting the data, solutions can be presented to management to eliminate any flaws in the company’s processes.
How to become a Quality Assurance Consultant
The level of qualifications required to become a Quality Assurance personnel in Australia will vary depending on the industry. For example, working within the food and beverage industry will require higher education in food science, or similar.
Other industries are looking for people with experience in quality assurance, with a Diploma being highly regarded. TAFE’s and Universities around the country are currently offering courses in Quality Auditing that will help put you ahead of other applicants.
A great course for this industry is the BSB51607 – Diploma of Quality Auditing. Double this course with a Diploma of Project Management and you will equip yourself with the skills and knowledge required for your desired role in quality assurance.
Prerequisites for the course are minimal and easy to meet. If you are over 18 with access to a home computer with reliable internet, you are well on your way to participating in this online diploma. The qualification takes 12 months to complete full-time, or up to 16 months part-time.
During your education you will become competent in creating effective quality audits, hone your project management skills and gain confidence in implementing the best outputs for the job at hand.
What skills are employers looking for?
• Ability to analyse and interpret data
• Strong oral and written communication skills
• Ability to work independently and autonomously
• Excellent attention to detail
• Ability to identify and solve problems
If this sounds like you and you have the necessary qualifications, search our Quality Assurance listings.