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  • Director - Contact Centre Services

    Singtel Optus Pty Limited
    New South Wales
    Posted 46 days ago
    Contract
    Lead strategy and performance for Optus' managed contact centre services portfolio, ensuring operational excellence and customer satisfaction.
    Manage a 24x7 service operation with a team of approximately 50 specialists, overseeing contract delivery and SLA compliance.
    Build and maintain trusted executive relationships while driving innovation and continuous improvement in service delivery.

  • Senior Fulfilment Officer

    ANZ
    Bengaluru At ANZ
    Posted 15 days ago
    Perform pre-settlement tasks including document verification and progress draw requests to resolve customer queries.
    Maintain effective communication with customers and stakeholders, ensuring complex cases are handled accurately.
    Identify process inefficiencies and recommend improvements to enhance operational efficiency and customer satisfaction.

  • Senior Technical Specialist

    Singtel Optus Pty Limited
    New South Wales
    Posted 47 days ago
    Permanent
    Maintain performance and availability of the Optus Network through operational processes and supplier coordination.
    Provide 24/7 technical support, manage critical incidents, and drive continuous service improvements.
    Support network expansion and upgrades, ensuring alignment with quality standards and contributing to automation initiatives.

  • Account Manager - Townsville QLD

    Bunnings
    Townsville, Queensland
    Posted 53 days ago
    Account Manager role focused on building relationships with existing customers and developing new ones in the Builders and Trades sector.
    Drive strategic sales plans and collaborate with team members to ensure optimal customer service and product offerings.
    Engage with local companies, manage budgets, and develop strategies to address business opportunities and competition in Townsville.

  • Customer Support Team Member

    Bunnings
    Burnley
    Posted 8 days ago
    Full-Time
    Provide exceptional customer service by managing online special orders and resolving enquiries through various channels.
    Collaborate with suppliers and internal teams to ensure order fulfilment and delivery, while maintaining strong relationships.
    Adapt to a fast-paced environment, demonstrating problem-solving skills and a proactive customer-first mindset.

  • Customer Support Team Member

    Bunnings
    Burnley
    Posted 8 days ago
    Full-Time
    Full-time Customer Support Team Member in the Contact Centre, assisting customers with online orders and enquiries.
    Provide high-level customer service through inbound and outbound channels while managing relationships with suppliers and internal teams.
    Required skills include experience in customer support, strong communication abilities, and a proactive problem-solving approach.

  • Senior Technical Specialist

    Singtel Optus Pty Limited
    New South Wales
    Posted 55 days ago
    Permanent
    Maintain performance and availability of the Optus Network through operational execution and supplier governance.
    Lead incident management, root cause analysis, and change governance while collaborating with internal teams and external partners.
    Provide technical insights, drive continuous improvement initiatives, and support network design changes for service reliability.
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