Student Services Officer Jobs

194 roles available

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  • Senior Student Services Officer

    Monash University
    Melbourne, Victoria, Australia
    Posted 19 days ago
    Full-Time
    Provide high-quality administrative and operational support for student and academic services, focusing on service excellence throughout the student lifecycle.
    Deliver expert advice and case-managed support for complex student matters, ensuring timely outcomes for students and stakeholders.
    Collaborate with colleagues to promote continuous improvement in service delivery while managing competing priorities in a fast-paced environment.
  • Communications and Engagement Officer

    James Cook University
    Townsville, Queensland
    Posted 46 days ago
    Full-Time$78,740 – $89,310
    Design and distribute high-quality multimedia content for digital and print platforms to engage students.
    Support the delivery of student events and activities that enhance the overall student experience.
    Collaborate with diverse stakeholders and contribute to a culture of innovation, teamwork, and respect.
  • Senior Student Admin Officer

    The University of Melbourne
    Victoria
    Posted 69 days ago
    Full-Time
    Full-time, fixed-term role until February 2027, located in Parkville within the Exams & Graduations team.
    Requires an undergraduate qualification or equivalent experience in administration or student services, along with proficiency in Microsoft Office, especially Excel.
    Focus on providing empathetic support in student-facing roles, particularly related to accessibility and Alternative Exam Arrangements.
  • Student Services Representative - Multiple Roles Available

    The University of Melbourne
    Victoria
    Posted 72 days ago
    Full-Time
    Provide tailored guidance to prospective and current students regarding study options and administrative processes.
    Collaborate with various university teams to ensure a high-quality service experience and resolve complex student issues.
    Utilise CRM systems and maintain accurate records while continuously upskilling to enhance student support services.
  • Client Services Officer

    James Cook University
    Townsville
    Posted 46 days ago
    Full-Time$78,740 – $89,310
    Provide exceptional customer service to current and prospective students as a first point of contact for inquiries related to courses, scholarships, admissions, and more.
    Manage high volumes of enquiries via phone and email while delivering accurate and confidential advice in a dynamic environment.
    Collaborate effectively within a team and engage respectfully with diverse individuals, demonstrating strong organisational and problem-solving skills.
  • Enrolment Officer

    James Cook University
    Townsville
    Posted 66 days ago
    Full-Time$78,740 – $89,310
    Provide high-quality enrolment advisory services to students and staff regarding academic programs and progression matters.
    Administer student enrolment processes with attention to detail, ensuring confidentiality and compliance.
    Participate in events such as orientation and open days to enhance student engagement and support services.
  • Senior Business Analyst - Digital Student Services

    ANU
    Canberra
    Posted 74 days ago
    Full-Time$121,359 – $129,772
    Transform the student journey by delivering personalised degree planning aligned with the ANU Digital Plan and Strategy.
    Act as a liaison between academic stakeholders, technology teams, and students, ensuring tools and processes meet business goals.
    Utilise extensive experience in business process design and stakeholder engagement to enhance the student experience through technology.
  • Library Services Officer.

    University of Queensland
    Australia, Australia and New Zealand, Oceania
    Posted 6 days ago
    Part-Time$77,545 – $82,218
    Provide high-quality advice and support on library resources and services in a collaborative environment.
    Assist with client enquiries, resolve issues, and support colleagues in workflows and small projects.
    Contribute to continuous improvement initiatives and enhance library services for the UQ community.
  • Manager, Integrity office

    ANU
    Canberra, Australian Capital Territory
    Posted 32 days ago
    Full-Time$138,182 – $144,783
    Manage day-to-day operations of the Integrity Office, including intake, triage, and reporting processes.
    Collaborate with various stakeholders across the University to ensure consistent handling of sensitive matters.
    Prepare analytical reports and insights for senior stakeholders and governance forums, supporting the University Integrity Officer.
  • Integrity Assessment Officer

    ANU
    Canberra, Australian Capital Territory
    Posted 32 days ago
    Full-Time$98,387 – $113,215
    Support the operation of the University’s integrity and complaints oversight function by assessing, triaging, and monitoring integrity matters.
    Liaise with various University stakeholders, including Human Resources and Legal, to ensure effective case progression and record maintenance.
    Assist with reporting and data quality activities while upholding the Integrity Office's central oversight and coordination role.
  • Administration Officer

    ANU
    Canberra
    Posted 41 days ago
    Full-Time$87,570 – $95,530
    Support day-to-day HR, finance, and student administration activities, including recruitment and onboarding processes.
    Contribute to service delivery, accurate record-keeping, and communication with students and staff in a busy team environment.
    Ideal candidates should possess strong organisational skills, attention to detail, and experience in HR, finance, or office administration.
  • Expressions of Interest: Indigenous Employment Opportunities at the University of Melbourne

    The University of Melbourne
    Australia, Australia and New Zealand, Oceania
    Posted 36 days ago
    Full-Time
    Inviting Aboriginal and/or Torres Strait Islander candidates for professional and academic positions at the University of Melbourne.
    Opportunities available in various fields including finance, HR, IT, and academic roles such as tutor and lecturer.
    Comprehensive support and benefits including flexible work arrangements, cultural leave, and dedicated Indigenous employment support.
  • Front End Developer

    ANU
    Canberra, Australian Capital Territory
    Posted 11 days ago
    Full-Time$98,387 – $113,252
    Develop and maintain user-centred front-end solutions for ANU's website, including wireframes and data visualisations.
    Collaborate with stakeholders to translate complex concepts into intuitive user journeys while adhering to accessibility standards.
    Proficient in HTML, SCSS, JavaScript, and Bootstrap, with strong time-management and communication skills.
  • Admissions Officer

    ANU
    Canberra
    Posted 74 days ago
    Full-Time$87,570 – $95,530
    Provide high-quality administrative support for undergraduate and graduate coursework admissions services at ANU.
    Work within a dynamic team environment, focusing on enhancing the student experience throughout the admissions process.
    Engage in various administrative activities, including enrolment, scholarship management, and compliance with academic regulations.
  • Library Services Officer

    University of Queensland
    Australia, Australia and New Zealand, Oceania
    Posted 54 days ago
    Provide high-quality advice and support on library resources and services to students and academics.
    Respond to client enquiries and resolve issues, including basic IT support, while mentoring colleagues.
    Contribute to continuous improvement initiatives and assist with small projects in a collaborative environment.
  • Admissions Officer

    ANU
    Canberra, Australian Capital Territory
    Posted 11 days ago
    Full-Time$87,570 – $95,530
    Responsible for delivering high-quality undergraduate and graduate coursework admissions services at ANU.
    Supports the administrative processes related to student lifecycle, including admissions, enrolment, and scholarship management.
    Encouraged to provide excellent experiences for prospective students while ensuring compliance with legislative requirements.
  • Change & Communications Officer (DSS)

    ANU
    Canberra, Australian Capital Territory
    Posted 42 days ago
    Full-Time$121,359 – $129,772
    Support the delivery of change initiatives within Digital Student Services, including Learning and Teaching programmes.
    Coordinate and deliver change management and communications activities, engaging stakeholders and providing reporting and advice.
    Collaborate with the Digital Student Services Senior Change and Communications Lead on stream-level activities, governance, and key events.
  • Student Employability and Industry Engagement Coordinator (Gov and Law)

    ANU
    Canberra, Australian Capital Territory
    Posted 14 days ago
    Full-Time$98,387 – $113,252
    Coordinate and deliver Work Integrated Learning (WIL) programs for students in the Government and Law Hub.
    Engage with a diverse range of stakeholders, including industry partners, to promote ANU WIL opportunities.
    Utilise strong communication and organisational skills to build collaborative relationships and support student employability initiatives.
  • Project Officer, Access

    ANU
    Canberra
    Posted 55 days ago
    Full-Time$87,570 – $95,530
    Support the University's equity initiatives for underrepresented students in higher education.
    Collaborate with stakeholders to enhance participation from diverse backgrounds and address systemic barriers.
    Travel to regional, rural, and remote locations as required, necessitating a valid Australian Driving license.
  • Operations Officer

    ANU
    Canberra
    Posted 74 days ago
    Full-Time$87,570 – $95,530
    Support the Residential Experience Division by managing a variety of administrative tasks and acting as the first point of contact for the operations team.
    Demonstrate a solid understanding of Work Health and Safety principles, procurement activities, and lead various projects.
    Work effectively in a fast-paced team environment while also exhibiting independence for specific tasks and projects.
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