Service Desk Officer Jobs

53 roles available

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  • Technology Service Desk Team Member

    Bunnings
    our Perth support
    Posted 12 days ago
    Full-Time
    Provide 1st level technical support for systems and equipment used across Bunnings in a 24/7 environment.
    Deliver high levels of customer service while monitoring technology system operations to ensure efficiency.
    Adapt to a dynamic work environment with a focus on problem-solving and effective communication skills.
  • Service Desk Agent

    Medibank
    Adelaide
    Posted 71 days ago
    Serve as the first point of contact for IT-related queries, providing technical support via various channels including phone, email, and in-person.
    Log, categorise, and prioritise incidents in the IT Service Management system, while performing initial troubleshooting and escalation of complex issues.
    Support onboarding and offboarding activities, and maintain a positive end-user experience through effective communication and problem-solving.
  • Service Desk Coordinator

    Monadelphous Group
    Queensland
    Posted 50 days ago
    Coordinate daily operations of the IT Service Desk, including scheduling and workload allocation.
    Provide guidance and support to team members while managing complex issues.
    Build relationships with stakeholders to ensure services meet expectations and improve Service Desk processes.
  • Service Desk Agent (After Hours Support)

    Medibank
    After Hours Support
    Posted 39 days ago
    Contract$52 – $52
    Provide after-hours IT support, including answering calls and performing basic troubleshooting.
    Log and update support tickets accurately and escalate issues as needed.
    Ideal for junior candidates seeking to start their IT careers in a supportive environment.
  • Guest Services Host - Sea World

    Village Roadshow Ltd
    Gold Coast
    Posted 74 days ago
    Contract$28 – $28
    Serve as the welcoming face for guests at Sea World's Guest Services Office, providing assistance and information about attractions and experiences.
    Handle enquiries via phone, email, and in-person, including lost and found, ticket upgrades, and guest safety assessments.
    Work a flexible, rotating roster including weekends and holidays, while delivering exceptional customer service and resolving guest complaints.
  • Front Office Manager - Crown Metropol Hotel

    Crown Resorts Limited
    Melbourne
    Posted 35 days ago
    Full-Time
    Lead all aspects of the Front Office, ensuring outstanding guest service and smooth daily operations.
    Manage departmental budgets and P&L reporting while achieving financial targets and operational effectiveness.
    Inspire and develop a high-performing team, fostering a culture of accountability and continuous improvement.
  • Reception and Office Administrator | Northbourne

    Datacom
    Canberra, ACT
    Posted 200 days ago
    $55,000 – $70,000
    Ensure efficient reception and front-of-house operations to support the Datacom business.
    Provide professional customer service, manage visitor sign-in, and handle incoming calls.
    Assist with tech support for meeting room technology and collaborate on process improvements.
  • EUC Technical Specialist

    Endeavour Group
    Sydney, New South Wales
    Posted 18 days ago
    Full-Time
    Provide technical support to end users in-person and remotely, ensuring smooth business operations.
    Set up and maintain technology equipment, including computers and meeting rooms, while liaising with vendors for repairs.
    Deliver exceptional customer service and support through effective communication and troubleshooting skills.
  • EUC Technical Specialist

    Endeavour Group
    Millers Point, New South Wales, Australia
    Posted 18 days ago
    Provide technical support to end users in-person and remotely, ensuring efficient problem resolution and excellent customer service.
    Set up and maintain hardware, software, and meeting room technologies, while conducting routine maintenance on technology equipment.
    Communicate effectively with technical and non-technical individuals, offering training and support as needed, and liaise with third-party vendors for hardware repairs.
  • Front Office Supervisor- Crown Towers Perth

    Crown Resorts Limited
    Perth
    Posted 14 days ago
    Full-Time
    Supervise daily Front Desk operations and ensure seamless service delivery.
    Lead and coach a team to achieve exceptional service standards and guest satisfaction.
    Act as the key escalation point for guest enquiries and resolve issues professionally.
  • Administration/Receptionist Officer

    CSIRO
    and office arrangements
    Posted 71 days ago
    Contract
    Serve as the first point of contact for staff and visitors, delivering high-quality customer service at the Clayton CSIRO site.
    Provide administrative and facilities management support, ensuring compliance with organisational and regulatory standards.
    Work collaboratively within a supportive team environment, with options for flexible work arrangements and part-time roles.
  • Executive Assistant

    National Australia Bank Ltd.
    Melbourne, Victoria
    Posted 29 days ago
    Permanent
    Provide high-level executive support to the Chief Risk Officer and leadership teams, managing operational and administrative tasks.
    Coordinate meetings, travel management, and onboarding/offboarding processes for executives.
    Maintain confidentiality of colleague data and manage reporting against key team outcomes.
  • Customer Service Representative

    Suncorp
    Townsville, Queensland
    Posted 71 days ago
    Full-Time
    Provide exceptional customer service and support for insurance needs via phone.
    Achieve service and sales targets while building strong customer relationships.
    Complete a 7-week paid training programme and transition to a flexible hybrid working model.
  • Events Coordinator

    Crown Resorts Limited
    Sydney
    Posted 50 days ago
    Full-Time
    Provide key administrative and operational support for the seamless delivery of approximately 450 events annually at Crown Sydney.
    Liaise with internal departments and external suppliers, assisting with event planning, logistics, and client-facing requirements.
    Deliver exceptional service to stakeholders while maintaining compliance with operational standards and safety protocols.
  • Front Office Attendant

    Crown Resorts Limited
    Sydney
    Posted 57 days ago
    Full-Time
    Ensure smooth front-desk operations by checking in and out guests and processing payments.
    Provide tailored guest experiences and collaborate with various departments to enhance visitor satisfaction.
    Demonstrate strong communication skills and maintain high grooming standards in a fast-paced environment.
  • Resident Services Officer

    Anglicare
    New South Wales
    Posted 13 days ago
    Full-Time
    Provide critical administrative support for village operations, including records management and financial processing.
    Assist the Resident Services Manager and support multiple village offices with general office coordination and communication.
    Offer reception coverage during leave periods, addressing enquiries from residents, visitors, and staff.
  • Residential Concierge

    Crown Resorts Limited
    Sydney
    Posted 7 days ago
    Full-Time
    Provide elevated and personalised service experiences for residents at Crown Residences at One Barangaroo.
    Assist with restaurant and amenity bookings, and collaborate with various departments to ensure seamless service.
    Utilise hospitality experience and technology skills to manage resident requests and maintain accurate records.
  • Hotel Concierge

    Crown Resorts Limited
    Sydney
    Posted 55 days ago
    Full-Time
    Provide exceptional and personalised experiences for guests at Crown Sydney Hotel Concierge.
    Coordinate bookings and services, ensuring smooth daily operations at the concierge desk.
    Collaborate with various hotel departments and maintain accurate records in Property Management Systems.
  • Manager EUC Platform, SD & Tech Workplace Experience

    BOQ
    Sydney
    Posted 63 days ago
    Full-Time
    Lead and govern End User Compute (EUC), Workplace Experience, and Service Desk platforms to ensure a modern technology experience for employees.
    Define platform vision and roadmap while driving continuous improvement and operational excellence aligned with ITIL practices.
    Oversee Managed Service Provider performance, contract management, and security compliance to enhance digital employee experience across BOQ's end-user environment.
  • Communication Support Officer (501987)

    Tasmanian Health Service
    Burnie, Tasmania, Australia
    Posted 12 days ago
    Full-Time
    Provide professional reception services across Switchboard, Main Reception, and Emergency Department, ensuring immediate attention to patients.
    Assist with administrative tasks, including answering calls, processing ID Access Cards, and managing enquiries at the reception desk.
    Fixed term part-time position of 30 hours per fortnight, with opportunities for additional shifts and a salary range of $73,811 to $79,779 per annum (pro rata).
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