Senior Insights & Performance Manager
National Australia Bank Ltd.MelbournePosted 66 days agoFull-TimeDesign and lead the global workforce strategy for Fraud Operations, including organisational design and transitions.Manage financial oversight for Fraud Operations, focusing on budget optimisation, financial modelling, and executive reporting.Drive continuous performance improvement by partnering with Analytics and Operations to enhance productivity and remove operational bottlenecks.Contractor and Operations Performance Manager
EnergyAustraliaVictoriaPosted 42 days agoContractManage contractor and subcontractor performance through KPIs and continuous improvement initiatives across solar, battery, and EV charger installations.Oversee contractor agreements and ensure operational readiness, including licensing and accreditation, while maintaining quality and cost control.Build strong relationships with internal teams and contractors to ensure compliance with regulatory standards and enhance customer experience.Network Performance Manager
V/Line CorporationMelbourne, VictoriaPosted 49 days agoPermanent$126,708 – $133,696Drive a performance culture across the business to enhance customer satisfaction through improved service delivery.Analyse train performance data to identify trends, assess initiatives, and manage operational improvements.Engage with stakeholders and present clear business analytics to senior leadership, fostering collaboration and continuous improvement.Experience Performance Manager
Australia Post GroupCremorne, Victoria, AustraliaPosted 11 days agoMeasure and analyse customer experience performance data to provide actionable insights for strategic decision-making.Design and manage dashboards and performance frameworks to track customer experience improvements across the Parcels Business.Collaborate with cross-functional teams to identify customer pain points and drive enhancements in service and business performance.Experience Performance Manager
Australia Post GroupVictoriaPosted 30 days agoMeasure and analyse Freight customer experience performance data to provide actionable insights for strategic decision-making.Design and manage CX performance frameworks and dashboards, collaborating with cross-functional stakeholders to track and improve customer experience.Transform complex data into clear recommendations, enhancing service and business performance while communicating insights effectively to senior leaders.Experience Performance Manager
Australia Post GroupVictoriaPosted 60 days agoTransform customer and performance data into actionable business insights to enhance Freight customer experience.Build and manage dashboards and performance measures to identify customer pain points and improvement priorities.Collaborate with senior stakeholders across various teams to communicate insights and drive better customer outcomes.Head of BPO Quality and Performance Management
Bendigoadelaideany of ourPosted 9 days agoFull-TimeLead the establishment and implementation of a Quality Management Framework for outsourced operations.Drive continuous improvement and performance management through data-driven insights and independent quality assurance.Build and manage a high-performing team while ensuring compliance with regulatory and contractual obligations.Capacity & Performance Management Lead
ANZMelbournePosted 36 days ago(No description provided)
Manager, Claims Performance & Strategic Review
Wesfarmers LimitedMelbourne, VictoriaPosted 42 days agoProvide strategic oversight and governance for time loss workers compensation claims, ensuring quality and compliance with legislation and organisational standards.Drive performance improvement initiatives to enhance claims outcomes, including return to work and cost management.Lead and mentor a team, fostering a high-performance culture and maintaining strong relationships with internal stakeholders and external partners.Manager Delivery Governance & Performance
VicRoadsMelbourne, VictoriaPosted 66 days agoFull-TimeLead the operation and continuous improvement of delivery governance, reporting, and portfolio health disciplines.Develop and manage a small team, fostering a high-performing, service-oriented culture focused on accountability and continuous improvement.Engage with stakeholders to provide clear insights on delivery health, risks, and performance while enhancing governance practices across the organisation.Assistant Manager / Manager – Infrastructure Contract, Performance & Verification (Risk Advisory)
BDO International LtdBrisbane, QueenslandPosted 37 days agoFull-TimeLead and deliver contract performance audit and assurance engagements in infrastructure and service delivery.Manage end-to-end delivery, including planning, execution, and reporting while overseeing junior team members.Build strong client relationships and communicate insights to senior stakeholders, supporting continuous improvement and practice growth.Manager, Group Expense Performance & Analytics
Westpac Banking CorporationSydney with flexiblePosted 21 days agoDeliver driver-based insights on Group expense performance, supporting Executive and Board decision-making.Partner with finance teams to enhance expense insights and improve reporting processes through automation and strong controls.Ideal for candidates with early-stage experience in FP&A or expense analytics, seeking to develop their skills in a dynamic environment.Commercial Strategy & Insights Manager
AGLMelbourne, VictoriaPosted 47 days agoFull-TimeDeliver financial forecasts and manage budgeting for Credit and Affordability, ensuring effective governance and reporting.Analyse collections journeys and bad-debt drivers to develop evidence-based resolution strategies and optimise collection methodologies.Lead the translation of operational strategy into customer-centric delivery models, balancing financial performance with risk management.TSN Shop Manager
Telstra InternationalNew South WalesPosted 9 days agoFull-Time$72,576 – $99,720Lead and develop a retail team to achieve sales targets and deliver exceptional customer service.Ensure compliance with operational standards and manage inventory to minimise loss and enhance profitability.Utilise data analysis and coaching to drive team performance, optimise customer experiences, and support staff development.HR Advisor (Identified s105)
University of QueenslandAustralia, Australia and New Zealand, OceaniaPosted 50 days agoFull-TimeFull-time HR Advisor role focused on providing end-to-end HR support across the employee lifecycle, including recruitment and performance management.Position open exclusively to Aboriginal and Torres Strait Islander candidates to enhance Indigenous representation within UQ's HR portfolio.Contribute to continuous improvement initiatives while building strong stakeholder relationships and delivering integrated, client-focused HR services.Senior Cost Controller
Monadelphous GroupBrisbane, QueenslandPosted 28 days agoJoin the PNG Operations team as a Senior Cost Controller, focusing on effective cost management and performance reporting for complex projects.Manage project cost control systems, prepare cost reports, and support commercial management through accurate tracking and invoicing.Bring 5-10 years of experience in cost control within the resources sector, with strong analytical skills and the ability to collaborate with diverse teams.State Performance Lead - SEQ North
Goodstart Early Learning LtdBrisbane, QueenslandPosted 5 days agoPermanentSupport and empower Centre Directors to enhance performance across North Brisbane and Sunshine Coast centres.Monitor and analyse centre performance using data and insights to meet KPIs and improve capabilities.Collaborate with state and centre support teams to ensure effective systems are in place for exceeding National Quality Standards.State Performance Lead - SEQ North
Goodstart Early Learning LtdQueenslandPosted 31 days agoFull-TimeLead and support Centre Directors to enhance performance and leadership capabilities across South East Queensland North.Monitor and analyse centre performance data to identify and address capability needs and improve outcomes.Collaborate with state leadership and support teams to ensure alignment with Goodstart's standards and National Quality Standards.Manager, Wardrobe & Laundry Services
Crown Resorts LimitedPerthPosted 23 days agoFull-TimeLead and inspire a large, multi-functional team to achieve high performance and service excellence.Oversee wardrobe, laundry, and dry-cleaning operations while managing departmental budgets and costs.Drive team capability through coaching, performance management, and effective stakeholder partnership.Practice Lead - Fixed CLM (12m contract)
TPG Telecom GroupSydney, New South WalesPosted 65 days agoContractLead the development and execution of customer lifecycle marketing strategy for fixed products, focusing on onboarding, engagement, and retention.Manage a high-performing team while collaborating cross-functionally to enhance customer experience and optimise service communications.Utilise data and analytics to drive performance improvements and strategic decision-making within the fixed portfolio.
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