Helpdesk Jobs

8 roles available

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  • Manager - IT Operations

    Crown Resorts Limited
    Sydney
    Posted 48 days ago
    Full-Time
    Lead IT service delivery across gaming, hotels, food & beverage, events, and corporate environments.
    Act as the primary Technology representative on property, ensuring service stability and stakeholder alignment.
    Manage 24x7 operations, including incident management, capacity planning, and team development.

  • HR Adviser

    Australian Broadcasting Corp
    Sydney, NSW
    Posted 11 days ago
    Contract$92,000 – $92,000
    Provide complex HR advice and support to employees and managers within the ABC's News Division.
    Act as an escalation point in the HR Business Partnering team, managing various HR matters and initiatives.
    Collaborate on strategic HR projects while promoting a positive and inclusive workplace culture.

  • Level 1 Support Analyst

    Bapcor Limited
    Australia, Australia and New Zealand, Oceania
    Posted 15 days ago
    Full-Time
    Serve as the first point of contact for IT support across Bapcor's store network and distribution centres.
    Resolve Level 1 support calls and incidents efficiently, aiming for 80% resolution within 15 minutes.
    Contribute to a customer-centred IT support environment by logging incidents accurately and maintaining Knowledge Base articles.

  • Senior Associate, Platform Support

    National Australia Bank Ltd.
    Melbourne, Victoria
    Posted 19 days ago
    Permanent
    Play a critical role in launching and supporting a new premium payments platform within a specialised team.
    Act as the primary escalation point for complex technical issues, providing expert guidance on APIs and integrations.
    Collaborate with product, engineering, and operations teams to identify root causes and enhance support processes during the migration phase.

  • Associate – Platform support

    National Australia Bank Ltd.
    Melbourne, Victoria
    Posted 41 days ago
    Permanent
    Provide high-quality technical support to premium customers via various communication channels.
    Investigate and resolve platform queries, supporting customers through onboarding and migration.
    Collaborate with specialists and teams to ensure smooth customer outcomes while maintaining a customer-centric approach.

  • Senior Associate – Technical Platform Support

    National Australia Bank Ltd.
    Melbourne, Victoria
    Posted 41 days ago
    Permanent
    Launch and support a new premium payments platform as part of a specialised team.
    Act as the technical authority, resolving complex issues and providing expert guidance on APIs and integrations.
    Collaborate with product, engineering, and operations teams to enhance support processes and customer experience during migration.

  • People Services Coordinator

    Australian Broadcasting Corp
    Adelaide
    Posted 55 days ago
    Full-Time
    Serve as the primary point of contact for HR enquiries, providing accurate and responsive support to employees and managers.
    Coordinate essential HR processes including onboarding, performance reviews, and employment audits while monitoring workflow for efficiency.
    Demonstrate strong communication skills and a proactive approach to assist others in navigating HR policies and systems.

  • Senior Consultant, Property Services

    National Australia Bank Ltd.
    Melbourne
    Posted 63 days ago
    Full-Time
    Lead and govern outsourced property and facilities operations to achieve enterprise-wide outcomes.
    Drive strategic decision-making and compliance in a complex, regulated environment while managing risk.
    Build and maintain strong relationships with stakeholders and service providers to deliver efficient and cost-effective property solutions.
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