Guest Service Officer Jobs

84 roles available

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  • Guest Services Host - Sea World

    Village Roadshow Ltd
    Gold Coast
    Posted 74 days ago
    Contract$28 – $28
    Serve as the welcoming face for guests at Sea World's Guest Services Office, providing assistance and information about attractions and experiences.
    Handle enquiries via phone, email, and in-person, including lost and found, ticket upgrades, and guest safety assessments.
    Work a flexible, rotating roster including weekends and holidays, while delivering exceptional customer service and resolving guest complaints.

  • Guest Services Advisor

    National Australia Bank Ltd.
    Sydney, New South Wales
    Posted 7 days ago
    Permanent
    Deliver exceptional colleague and customer experiences by anticipating needs and ensuring effective interactions.
    Welcome guests, manage courier deliveries, and assist with building access and event space bookings.
    Require hospitality/customer service experience, strong communication skills, and a problem-solving mindset.

  • Guest Services Advisor

    National Australia Bank Ltd.
    Perth, Western Australia
    Posted 14 days ago
    Permanent
    Provide exceptional customer service to colleagues, customers, and visitors in a commercial building environment.
    Assist with various tasks including welcoming guests, sorting mail, and managing event space bookings.
    Demonstrate strong communication skills and a problem-solving mindset in a fast-paced, customer-focused role.

  • Bell Captain – Crown Towers Hotel

    Crown Resorts Limited
    Sydney, New South Wales
    Posted 8 days ago
    Full-Time
    Lead and support valet, bell, and door teams to ensure smooth vehicle flow and exceptional guest arrivals.
    Coordinate VIP and group movements, transport logistics, and collaborate with hotel teams for seamless service delivery.
    Demonstrate strong leadership, operational awareness, and a commitment to service excellence in a fast-paced environment.

  • Front Office Manager - Crown Metropol Hotel

    Crown Resorts Limited
    Melbourne
    Posted 35 days ago
    Full-Time
    Lead all aspects of the Front Office, ensuring outstanding guest service and smooth daily operations.
    Manage departmental budgets and P&L reporting while achieving financial targets and operational effectiveness.
    Inspire and develop a high-performing team, fostering a culture of accountability and continuous improvement.

  • Guest Services Advisor, Events

    National Australia Bank Ltd.
    Sydney
    Posted 61 days ago
    Full-Time
    Coordinate and deliver onsite events, ensuring a seamless experience for colleagues and visitors.
    Liaise with internal stakeholders, customers, and suppliers on event planning and logistics.
    Provide exceptional front-of-house service, anticipating needs and resolving issues effectively.

  • Rooms Division Manager

    Star Entertainment
    Mermaid Beach, Queensland, Australia
    Posted 22 days ago
    Lead Front Office and Housekeeping operations to deliver exceptional guest experiences in a serviced apartment environment.
    Drive operational excellence by enhancing owner and guest satisfaction while maintaining asset standards.
    Manage and develop a high-performing team, balancing recruitment, performance, and operational costs to meet business objectives.

  • Front Office Attendant

    Crown Resorts Limited
    Sydney
    Posted 57 days ago
    Full-Time
    Ensure smooth front-desk operations by checking in and out guests and processing payments.
    Provide tailored guest experiences and collaborate with various departments to enhance visitor satisfaction.
    Demonstrate strong communication skills and maintain high grooming standards in a fast-paced environment.

  • Bell Services Manager - Crown Towers Hotel

    Crown Resorts Limited
    Sydney, New South Wales
    Posted 30 days ago
    Full-Time
    Lead and develop a high-performing Bell Services team to deliver exceptional guest experiences.
    Maintain efficient driveway traffic flow and coordinate luggage handling and valet operations.
    Drive operational performance by managing budgets, achieving KPIs, and implementing service improvements.

  • Front Office Attendant - Narrabeen Sands Hotel

    Endeavour Group
    New South Wales
    Posted 6 days ago
    Create a welcoming atmosphere for guests through friendly and attentive service.
    Manage reception communications and perform administrative tasks efficiently.
    Assist with accommodation, bistro, and booking duties while maintaining strong organisational skills.

  • Front Office Attendant - Macquarie Inn

    Endeavour Group
    Dubbo, New South Wales
    Posted 22 days ago
    Create a welcoming atmosphere for guests through friendly and attentive service.
    Manage reception communications and administrative tasks efficiently.
    Assist with accommodation, bistro, and booking duties as part of a team.

  • Front Office Attendant - Brook Hotel

    Endeavour Group
    Queensland
    Posted 27 days ago
    Create a welcoming atmosphere for guests through friendly and attentive service.
    Manage reception communications and perform administrative tasks efficiently.
    Assist with accommodation, bistro, and booking duties while maintaining strong organisational skills.

  • Front Office Attendant - Narrabeen Sands Hotel

    Endeavour Group
    New South Wales
    Posted 34 days ago
    Provide warm and attentive service to create a welcoming atmosphere for guests.
    Manage reception communications and perform administrative tasks efficiently.
    Assist with accommodation, bistro, and booking duties while being organised and detail-oriented.

  • Reception and Office Administrator | Northbourne

    Datacom
    Canberra, ACT
    Posted 200 days ago
    $55,000 – $70,000
    Ensure efficient reception and front-of-house operations to support the Datacom business.
    Provide professional customer service, manage visitor sign-in, and handle incoming calls.
    Assist with tech support for meeting room technology and collaborate on process improvements.

  • Front Office Clerk- Crown Towers Perth

    Crown Resorts Limited
    Perth
    Posted 48 days ago
    Part-Time
    Deliver exceptional check-in and check-out experiences for guests in a luxury hotel environment.
    Assist guests with reservations and enquiries while creating personalised moments through genuine interactions.
    Work part-time across a 24/7 rotating roster, contributing to a collaborative team focused on outstanding customer service.

  • Front Office Clerk- Permanent Overnights

    Crown Resorts Limited
    Perth
    Posted 29 days ago
    Part-Time
    Deliver exceptional check-in and check-out experiences for guests during overnight shifts.
    Assist guests with reservations, enquiries, and requests while ensuring a smooth and personalised journey.
    Maintain a professional appearance and provide outstanding customer service in a fast-paced, luxury hotel environment.

  • Front Office Attendant - PT

    Crown Resorts Limited
    Melbourne
    Posted 9 days ago
    Part-Time
    Provide personalised and seamless check-in and check-out experiences for guests.
    Demonstrate in-depth knowledge of Crown hotel products and facilities, ensuring tailored service.
    Exhibit a professional and courteous approach while addressing the diverse needs of customers.

  • Front Office Attendant - Overnight

    Crown Resorts Limited
    Sydney
    Posted 27 days ago
    Full-Time
    Full-time Front Office Attendant role for overnight shifts at a luxury property in Sydney.
    Key responsibilities include guest check-ins/outs, room allocation, payment processing, and delivering exceptional guest experiences.
    Candidates should have front office experience, strong communication skills, and the ability to work a flexible 24/7 roster.

  • Front Office Supervisor- Crown Towers Perth

    Crown Resorts Limited
    Perth
    Posted 14 days ago
    Full-Time
    Supervise daily Front Desk operations and ensure seamless service delivery.
    Lead and coach a team to achieve exceptional service standards and guest satisfaction.
    Act as the key escalation point for guest enquiries and resolve issues professionally.

  • Spa Host

    Crown Resorts Limited
    Perth
    Posted 14 days ago
    Part-Time
    Ensure smooth operations of the Spa reception area and deliver exceptional customer service.
    Maintain up-to-date knowledge of spa offerings and assist guests with inquiries and reservations.
    Demonstrate strong administration skills and work effectively in a team environment with flexible availability.
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