Digital Manager Jobs in Clayton VIC

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  • Channel Manager - Digital Affiliates and Webchat

    AGL
    Melbourne(16.8 km)
    Posted 64 days ago
    Contract
    Drive growth of AGL’s residential and SME customer base through digital channels and external partnerships.
    Lead and optimise channel performance using data-driven insights to improve sales conversion and achieve targets.
    Develop and execute impactful sales campaigns and go-to-market strategies to enhance customer experience and market presence.

  • Inward Manager, Digital Fraud & Scams

    National Australia Bank Ltd.
    Melbourne, Victoria(16.8 km)
    Posted 18 days ago
    Permanent
    Lead the monitoring and assessment of inward payment activity to identify potential fraud and financial crime risks.
    Detect and investigate suspicious transactional behaviours while driving timely disruption actions to minimise customer harm.
    Support the design and optimisation of fraud detection processes and contribute to complex investigations in the digital fraud sector.

  • Manager - Digital Products, Sales

    Origin Energy Limited
    Melbourne, Victoria(16.8 km)
    Posted 41 days ago
    Full-Time
    Shape and execute Origin's digital sales roadmap to align with business goals and drive growth.
    Collaborate with cross-functional teams to define and deliver innovative digital campaigns and customer experiences.
    Prioritise the digital product roadmap, optimise conversion rates, and leverage data-driven insights for continuous improvement.

  • Digital Health Program Manager - Smart Health Checks & Sparked

    CSIRO
    Melbourne, Victoria(16.8 km)
    Posted 28 days ago
    Full-Time
    Lead the operational delivery of nationally significant digital health programs, enhancing virtual care and system efficiency.
    Manage strategic partnerships and oversee program governance to align with industry needs and government policy.
    Translate innovative research into scalable healthcare solutions through effective stakeholder engagement and project management.

  • Digital Communications Program Manager Transformation

    BOQ
    Melbourne(16.8 km)
    Posted 13 days ago
    Full-Time
    Design and deliver customer communication programmes to support large-scale migration and transformation activities.
    Utilise Adobe Campaign Standard to create scalable and personalised campaigns aligned with customer journeys.
    Collaborate with marketing, product, and technology teams to translate complex business requirements into effective communications.

  • Delivery Manager

    Singtel Optus Pty Limited
    Melbourne, Victoria(16.8 km)
    Posted 64 days ago
    Lead end-to-end delivery of complex business and technology initiatives for telecommunications contact centre operations.
    Collaborate with cross-functional teams to ensure operational fit and manage project scope, success measures, and financials.
    Implement effective change management and governance across multiple vendors while improving customer outcomes and operational efficiency.

  • Product Owner - Retail Websites

    Insurance Australia Group
    Melbourne, Victoria(16.8 km)
    Posted 20 days ago
    Full-Time
    Own and prioritise the content delivery backlog for retail insurance digital channels, balancing updates and strategic initiatives.
    Lead content production ensuring accuracy, compliance, and alignment with brand standards while coaching a team of content producers.
    Identify and integrate AI opportunities to enhance content processes, improving efficiency and customer experience.

  • Contact Centre - Social Media Team Leader

    Singtel Optus Pty Limited
    Melbourne, Victoria(16.8 km)
    Posted 64 days ago
    Contract
    Lead and mentor a team of Social Media Experts to ensure high-quality customer care and brand protection across digital platforms.
    Oversee sensitive customer interactions and coordinate crisis response activities while driving operational efficiency and team engagement.
    Collaborate with internal stakeholders to provide insights on reputation management and foster a culture of innovation and continuous improvement.

  • Analyst - Business

    Origin Energy Limited
    Melbourne, Victoria(16.8 km)
    Posted 40 days ago
    Full-Time
    Proactive Digital Business Analyst role focusing on enhancing customer experiences and operational efficiencies through digital solutions.
    Key responsibilities include translating digital strategies into actionable requirements and facilitating Agile ceremonies.
    Ideal candidates should have experience in digital transformation, UX/UI principles, and strong communication skills.

  • Senior Strategy Manager - Customer Experience - Hawthorn East

    Coles Group
    Melbourne, Victoria(16.8 km)
    Posted 40 days ago
    Permanent
    Lead the development and implementation of the enterprise-wide Customer Experience and Digital strategy, identifying growth opportunities.
    Act as a strategic partner to senior stakeholders, utilising problem-solving skills to advance critical initiatives.
    Translate industry best practices into actionable opportunities across digital, omnichannel, and in-store experiences.

  • Customer Support Team Member

    Bunnings
    Burnley(14.9 km)
    Posted 8 days ago
    Full-Time
    Full-time Customer Support Team Member in Bunnings' Contact Centre, assisting customers with online orders and inquiries.
    Manage online special orders, support post-sale processes, and maintain high levels of customer service across various channels.
    Collaborate with suppliers and internal teams, while demonstrating strong communication skills and a customer-first mindset.

  • Customer Support Team Member

    Bunnings
    Burnley(14.9 km)
    Posted 8 days ago
    Full-Time
    Full-time Customer Support Team Member in the Contact Centre, assisting customers with online orders and enquiries.
    Provide high-level customer service through inbound and outbound channels, building relationships with customers, suppliers, and internal teams.
    Experience in a fast-paced environment required, with strong communication skills and a proactive customer-first mindset.

  • Information Compliance Lead

    CSIRO
    Melbourne, Victoria(16.8 km)
    Posted 33 days ago
    Full-Time
    Lead information compliance across the records and information lifecycle to enhance business efficiency.
    Provide high-quality, solution-focused advice on information management and governance as a trusted advisor.
    Monitor emerging trends and technologies, recommending effective governance controls and coordinating continuous improvement initiatives.

  • Project Controls Manager

    V/Line Corporation
    Melbourne, Victoria(16.8 km)
    Posted 10 days ago
    Full-Time
    Lead and develop a high-performing Project Controls team for complex, high-value infrastructure projects.
    Establish best-practice frameworks for planning, cost management, risk control, and reporting to ensure successful project outcomes.
    Interface with stakeholders to manage risks, assure performance, and drive continuous improvement within the Project Controls function.

  • Product Manager - Propositions - Hawthorn East

    Coles Group
    Hawthorn East(11.5 km)
    Posted 40 days ago
    Full-Time
    Lead the evolution of eCommerce experiences to enhance customer journeys and drive business growth.
    Collaborate cross-functionally to define product strategy and deliver proposition-led improvements.
    Utilise data-driven insights to inform product prioritisation and champion continuous improvement initiatives.

  • Graphic Artist - Hawthorn East

    Coles Group
    Hawthorn East(11.5 km)
    Posted 50 days ago
    Full-Time
    Produce high-quality digital and print assets in a fast-paced environment while ensuring adherence to brand and technical standards.
    Manage multiple projects simultaneously, adapting outputs across various formats and channels as required.
    Collaborate with designers and stakeholders to refine and deliver final assets, leveraging strong proficiency in Adobe Creative Suite.

  • Data Analyst

    Wesfarmers Limited
    Melbourne, Victoria(16.8 km)
    Posted 39 days ago
    Leverage one of Australia's largest retail data sets to drive commercial value and enhance customer engagement.
    Identify actionable insights and translate them into clear, business-relevant recommendations using advanced analytical methods.
    Cultivate relationships with stakeholders to promote data-driven decision making and contribute to the analytics strategy within the organisation.

  • Product Manager - Post Purchase- Hawthorn East

    Coles Group
    Melbourne(16.8 km)
    Posted 19 days ago
    Full-Time
    Lead the end-to-end product lifecycle for the post purchase journey across web and app platforms.
    Define product strategy and roadmap based on customer insights and business priorities.
    Collaborate with cross-functional teams in an agile environment to enhance customer experience and support product delivery.

  • Learning & Capability Manager

    V/Line Corporation
    Melbourne, Victoria(16.8 km)
    Posted 35 days ago
    Contract
    Lead the development and implementation of learning programs to enhance employee capabilities and align with V/Line's strategic priorities.
    Manage a small team while partnering with stakeholders to address learning and development needs across the organisation.
    Oversee learning management systems and drive continuous improvement initiatives in a dynamic and collaborative environment.

  • MAX Trade Marketing Lead

    Tabcorp
    Melbourne, Victoria(16.8 km)
    Posted 25 days ago
    Part-Time
    Lead delivery of integrated trade marketing campaigns across digital, events, and partner channels.
    Drive content creation including presentations, sales tools, and marketing collateral.
    Coordinate major industry events while managing suppliers, assets, timelines, and on-site delivery.
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