Digital Analyst Jobs

70 roles available

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  • Digital Workplace Analyst

    Medibank
    DOCKLANDS
    Posted 57 days ago
    Provide technical advice on Microsoft 365 collaboration tools to enhance practical working methods.
    Analyse data to identify digital friction and improve colleague experiences through actionable insights.
    Support adoption and enablement initiatives with practical guidance and resources for effective digital tool usage.

  • Digital Experience Analyst

    Insurance Australia Group
    Melbourne, Victoria
    Posted 63 days ago
    Serve as Subject Matter Expert for SaaS Digital Experience Monitoring toolset, providing guidance and support to enhance end-user technology.
    Analyse digital experience across 15,000 devices, identifying opportunities to improve performance and user experience.
    Collaborate with product vendors and stakeholders to design dashboards and insights, maintaining technical documentation for service improvement.

  • Digital Experience Analyst

    Insurance Australia Group
    Melbourne, Victoria
    Posted 62 days ago
    Permanent

    (No description provided)

  • Inward Digital Fraud & Scams Analyst

    National Australia Bank Ltd.
    Melbourne, Victoria
    Posted 8 days ago
    Permanent
    Monitor and assess inward payment activity to identify potential fraud and financial crime risks.
    Detect and investigate suspicious transactional behaviours and emerging fraud patterns.
    Contribute to the improvement of operational processes and support timely disruption actions to minimise customer harm.

  • Analyst - Business

    Origin Energy Limited
    Melbourne, Victoria
    Posted 40 days ago
    Full-Time
    Proactive Digital Business Analyst role focusing on enhancing customer experiences and operational efficiencies through digital solutions.
    Key responsibilities include translating digital strategies into actionable requirements and facilitating Agile ceremonies.
    Ideal candidates should have experience in digital transformation, UX/UI principles, and strong communication skills.

  • Personalisation Specialist (Marketing) – Digital Sales - Fixed Term

    National Australia Bank Ltd.
    Melbourne, Victoria
    Posted 43 days ago
    Full-Time
    Lead the personalisation and optimisation programme for digital sales journeys across various platforms.
    Collaborate with cross-functional teams to develop and implement personalised experiences that enhance customer outcomes.
    Utilise data analysis to identify target audiences and measure the success of initiatives, driving continuous improvement.

  • Business Analyst - 6 Month FTC

    Kmart Australia Limited
    Victoria
    Posted 34 days ago
    Casual/Temporary
    Collaborate with cross-functional teams to deliver digital solutions that enhance customer experiences in online order fulfilment.
    Facilitate workshops to clarify requirements and align stakeholders, translating them into user stories and supporting documentation.
    Support Agile delivery processes and contribute to improvements in online order management and fulfilment workflows.

  • Controls Investigations Analyst

    Singtel Optus Pty Limited
    New South Wales
    Posted 60 days ago
    Conduct control testing and root cause analysis to identify and remediate weaknesses in the Consumer control environment.
    Collaborate with business and process owners to provide evidence-based insights and support strategic decision-making on control improvements.
    Produce high-quality reporting on control performance, risk trends, and thematic insights to enhance operational efficiency.

  • Controls Investigations Analyst

    Singtel Optus Pty Limited
    Brisbane, Queensland
    Posted 60 days ago
    Conduct control testing and root cause analysis to identify and remediate control deficiencies within the Consumer portfolio.
    Develop and maintain detailed test plans and high-quality reporting to support strategic decision-making on control improvements.
    Collaborate with business and process owners to monitor control performance and emerging risks, fostering positive relationships across teams.

  • Controls Investigations Analyst

    Singtel Optus Pty Limited
    Melbourne, Victoria
    Posted 60 days ago
    Conduct control testing and root cause analysis to identify and remediate control weaknesses in the Consumer Business Unit.
    Collaborate with business owners to deliver evidence-based insights and support strategic decision-making on control improvements.
    Produce high-quality reporting on control performance, risk trends, and thematic insights to enhance the Consumer control environment.

  • Senior Analyst, Corporate Strategy & Development

    Singtel Optus Pty Limited
    New South Wales
    Posted 35 days ago
    Develop financial models and conduct quantitative analyses to support strategic initiatives.
    Synthesize insights into strategic narratives and prepare board-level presentations for senior management.
    Monitor market trends and competitive dynamics to identify threats and opportunities for strategic decision-making.

  • Portfolio Reporting Analyst (Collection and Recoveries)

    Singtel Optus Pty Limited
    Melbourne, Victoria
    Posted 47 days ago
    Provide analytical and reporting support to the Senior Portfolio Analyst and the Billing & Credit Performance Analytics team.
    Assist in the design, automation, and maintenance of dashboards and reports to ensure data accuracy and governance.
    Translate complex data into clear insights to inform decision making and support stakeholder engagement across the collections lifecycle.

  • Triage Analyst Customer First

    Singtel Optus Pty Limited
    New South Wales
    Posted 49 days ago
    Manage end-to-end incident management and support a positive customer experience.
    Conduct triage activities and maintain registers to ensure timely updates and compliance.
    Develop reports on incident trends and collaborate with key stakeholders to improve incident management processes.

  • Triage Analyst Customer First

    Singtel Optus Pty Limited
    Melbourne, Victoria
    Posted 50 days ago
    Lead end-to-end incident management to ensure a positive customer experience.
    Conduct triage and analysis of incidents while maintaining compliance with regulatory standards.
    Develop reports on incident trends and collaborate with key stakeholders to communicate findings.

  • Credit Risk Analyst

    Singtel Optus Pty Limited
    Victoria
    Posted 64 days ago
    Assess credit applications for new and existing Enterprise and Mid-Market customers, influencing financial outcomes through informed decision-making.
    Conduct detailed risk assessments using internal and external data, ensuring compliance with corporate policies and PCI standards.
    Collaborate with various teams to communicate credit decisions and identify trends, while proactively escalating potential fraudulent applications.

  • Marketing Personalisation Analyst

    Bunnings
    Melbourne, Victoria, Australia
    Posted 12 days ago
    Assist in creating and activating personalised customer audiences across digital channels including email and paid media.
    Take ownership of Marketing Cloud Personalisation, managing audience deployment and performance reporting.
    Collaborate with marketing, analytics, and technology teams to enhance customer experiences through data-driven insights.

  • Data Analyst

    Kmart Australia Limited
    Chadstone, VIC
    Posted 55 days ago
    Conduct proactive data analysis to drive insights for online trade decision-making and performance improvement.
    Collaborate with cross-functional teams to enhance digital measurement and customer experience through data-driven insights.
    Manipulate large datasets and effectively communicate complex findings to various stakeholders, ensuring alignment with strategic objectives.

  • Data Analyst - Fulfilment - Coles SO QLD

    Coles Group
    Queensland
    Posted 5 days ago
    Full-Time
    Analyse fulfilment, customer, and operational data to identify trends and opportunities for performance improvement.
    Support strategic initiatives through data modelling, forecasting, and benefits assessments to inform business decisions.
    Collaborate with cross-functional stakeholders to define success metrics and deliver actionable insights for enhancing customer experiences.

  • Senior IT Business Analyst

    Monadelphous Group
    Victoria
    Posted 34 days ago
    Support the delivery of digital transformation projects by partnering with business and technology teams to identify problems and drive solutions.
    Map business processes and recommend changes to improve productivity, while managing the lifecycle of requirements and user acceptance testing.
    Mentor fellow Business Analysts and train business SMEs, promoting best practices and enhancing the adoption of new technologies.

  • Workplace Asset Analyst

    Australia Post Group
    Victoria
    Posted 34 days ago
    Support end-to-end management and optimisation of hardware and software assets across the enterprise.
    Collaborate with vendors and stakeholders to enhance asset management processes and improve user experience.
    Build dashboards and reports to provide visibility into asset lifecycle, utilisation, and optimisation opportunities.
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