Customer Manager Jobs

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  • Assistant Store Manager (Customer Experience) - Dan Murphy's Mona Vale

    Endeavour Group
    New South Wales
    Posted 26 days ago
    Full-Time$74,000 – $74,000
    Lead and motivate a team to deliver exceptional customer experiences and drive revenue growth.
    Foster a diverse and inclusive culture, using customer feedback to inform decision making.
    Provide coaching and mentoring to team members, encouraging personal development and career aspirations.

  • Assistant Store Manager (Customer Experience) - Dan Murphy's Brisbane City & Surrounds

    Endeavour Group
    Queensland
    Posted 13 days ago
    $74,000 – $74,000
    Lead and motivate a team to deliver exceptional customer experiences that drive loyalty and revenue growth.
    Foster a culture of diversity and continuous improvement through coaching, mentoring, and community engagement.
    Support team development and career progression while maintaining a fast-paced and collaborative work environment.

  • General Manager Customer

    UnitingCare Health Pty Ltd.
    Caboolture, Queensland
    Posted 34 days ago
    Full-Time
    Lead customer growth and marketing strategy for Community and Residential services.
    Oversee customer lifecycle management, ensuring seamless integration across marketing, sales, and customer service functions.
    Provide senior leadership and governance across customer-facing teams, fostering a high-performing, values-led culture.

  • Executive Manager, Customer Migration

    Westpac Banking Corporation
    Sydney, New South Wales
    Posted 36 days ago
    Full-Time
    Lead the Customer Migration workstream, ensuring alignment with program objectives and enterprise strategy.
    Manage cross-workstream dependencies and deliver high-quality outcomes through effective stakeholder engagement.
    Drive agile practices and backlog management, focusing on risk management and customer-centric deliverables.

  • Executive Manager, Customer Retention & Engagement

    Insurance Australia Group
    Sydney, New South Wales
    Posted 71 days ago
    Full-Time
    Lead the development and execution of customer-centric engagement and retention strategies across the full customer lifecycle.
    Design and deploy personalised, data-driven communications at scale, leveraging marketing technology across multiple channels.
    Provide executive leadership, building strong partnerships and developing a high-performing team focused on improving customer engagement and satisfaction.

  • General Manager Customer

    UnitingCare Health Pty Ltd.
    Brisbane
    Posted 42 days ago
    Full-Time
    Lead the Customer, Marketing and Sales Strategy across Community and Residential services to enhance customer experience and growth.
    Oversee brand, marketing, and sales performance, ensuring an integrated approach to customer engagement.
    Drive strategic direction for the Customer Service Centre, facilitating seamless customer journeys and measurable outcomes.

  • Manager - Customer Account Changes

    Singtel Optus Pty Limited
    New South Wales
    Posted 42 days ago
    Oversee and enhance customer account change processes to ensure accuracy, security, compliance, and customer-centricity.
    Lead cross-functional initiatives and manage daily delivery activities, addressing customer concerns and resolving complex issues.
    Develop policies and frameworks for compliance, track progress and risks, and drive continuous improvement in processes and customer experiences.

  • Manager - Customer Service Changes

    Singtel Optus Pty Limited
    New South Wales
    Posted 42 days ago
    Lead customer service change initiatives across the Optus Consumer portfolio to enhance operational readiness and customer experience.
    Develop and maintain compliance policies and processes while managing daily delivery activities and issue resolution.
    Coordinate cross-functional teams to achieve improvements in customer experience and operational performance, embedding continuous improvement practices.

  • Senior Strategy Manager - Customer Experience - Hawthorn East

    Coles Group
    Melbourne, Victoria
    Posted 40 days ago
    Permanent
    Lead the development and implementation of the enterprise-wide Customer Experience and Digital strategy, identifying growth opportunities.
    Act as a strategic partner to senior stakeholders, utilising problem-solving skills to advance critical initiatives.
    Translate industry best practices into actionable opportunities across digital, omnichannel, and in-store experiences.

  • Senior Manager, Customer Growth

    Tabcorp
    Sydney, New South Wales
    Posted 32 days ago
    Full-Time
    Lead and inspire a team to deliver exceptional customer experiences and engagement strategies.
    Act as a brand ambassador at events and venues, building relationships with stakeholders and partners.
    Ensure compliance with regulatory requirements while driving performance and motivating teams.

  • Senior Manager, Customer Engagement & Experience

    Tabcorp
    Sydney
    Posted 50 days ago
    Contract
    Lead and inspire a team to deliver exceptional customer experiences at events and venues.
    Develop and implement customer engagement strategies aligned with business priorities and compliance requirements.
    Act as a brand ambassador while building strong relationships with stakeholders and driving performance through coaching and leadership.

  • General Manager Customer Care

    Bendigoadelaide
    Adelaide, South Australia, Australia
    Posted 14 days ago
    Full-Time
    Lead the development and execution of customer support and remediation strategies, ensuring alignment with the bank's values and regulatory compliance.
    Oversee operations of key functions including Mortgage Help, Customer Resolutions, and Remediation, driving process optimisation and digital innovation.
    Champion a culture of empathy and support for vulnerable customers while leading a large, multi-disciplinary team through cultural change and regulatory scrutiny.

  • Customer Value Manager

    TPG Telecom Group
    New South Wales
    Posted 55 days ago
    Design and optimise data-driven customer lifecycle and value management initiatives for B2B segments.
    Collaborate cross-functionally to deliver multi-channel, trigger-based lifecycle campaigns with a strong commercial impact.
    Leverage analytics to evaluate performance and translate insights into actionable customer value strategies.

  • Customer Success Manager - Agent Solutions

    Domain Group
    Agent Solutions
    Posted 18 days ago
    Lead onboarding and implementation of digital solutions for real estate clients to ensure product adoption and customer success.
    Manage customer relationships, monitor engagement metrics, and implement retention strategies to enhance customer satisfaction.
    Collaborate with sales teams to identify growth opportunities and educate clients on new product features and improvements.

  • Customer Relationship Management Manager

    Health
    Herston, Queensland, Australia
    Posted 8 days ago
    Lead strategic client engagement initiatives to strengthen partnerships within Queensland's health system.
    Act as a trusted advisor to ensure customer needs are aligned with Corporate Enterprise Solutions services.
    Drive the adoption and continuous improvement of services through effective relationship management and stakeholder engagement.

  • Customer Experience Manager - Dan Murphy's Harpley

    Endeavour Group
    Victoria
    Posted 8 days ago
    Lead and motivate a team to deliver exceptional customer experiences and drive revenue growth.
    Foster a culture of diversity and continuous improvement through coaching and mentoring.
    Encourage team development and career progression while utilising customer feedback for decision making.

  • Customer Experience Manager - Dan Murphy's Tuggeranong

    Endeavour Group
    Australian Capital Territory
    Posted 41 days ago
    Full-Time
    Lead and motivate a team to deliver exceptional customer experiences and drive revenue growth.
    Foster a culture of development and inclusivity, encouraging team members to pursue their career aspirations.
    Utilise customer feedback to inform decision-making and enhance community engagement.

  • Customer Service Manager

    Harvey Norman
    Australia, Australia and New Zealand, Oceania
    Posted 48 days ago
    Part-Time
    Manage customer repairs and servicing while ensuring outstanding customer service and timely updates.
    Handle administrative duties including processing invoices and running weekly reports for repairs/service jobs.
    Support career progression within a flexible and positive work environment with generous staff discounts.

  • Customer Experience Manager - Dan Murphy's West Lakes

    Endeavour Group
    South Australia
    Posted 33 days ago
    Full-Time
    Lead and motivate a team to deliver exceptional customer experiences that drive loyalty and revenue growth.
    Foster a culture of diversity, continuous improvement, and community understanding through team development and customer feedback.
    Utilise an inspiring and collaborative communication style to enhance team commitment and individual potential.

  • Customer Service Manager

    Harvey Norman
    Sydney
    Posted 61 days ago
    Full-Time
    Manage customer repairs and servicing while ensuring timely updates and outstanding service.
    Handle administrative tasks including invoicing, claims processing, and finance paperwork.
    Foster a customer-focused environment with strong communication skills and the ability to multitask.
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