Customer Care Officer
Reece GroupDandenong, VictoriaPosted 42 days agoProvide exceptional customer service by delivering accurate product knowledge and managing warranty claims.Communicate effectively with customers via phone and email to address enquiries, service needs, and complaints.Become a technical expert in a specified product range while demonstrating a positive attitude and strong work ethic.Customer Care Floor Lead
Cleanaway Waste Management Li…Dandenong, VictoriaPosted 32 days agoFull-TimeProvide leadership and operational support to Customer Care Officers in the CET/Credits teams, ensuring high-quality customer service and effective case management.Act as the first point of escalation for complaints, coaching team members, and driving adherence to service standards and processes.Supervise daily workloads and system management, while identifying continuous improvement opportunities and supporting training initiatives.Platinum Customer Service Specialist
Cleanaway Waste Management Li…Northgate, QLDPosted 69 days agoFull-TimeManage customer bookings and allocations to support daily operations and service delivery.Handle escalations, complaints, and service issues in a timely and professional manner.Collaborate with internal teams to drive service improvements and maintain accurate data within CRM systems.Customer Care Coordinator
MedibankAdelaide, South AustraliaPosted 13 days agoPart-TimeServe as the first point of contact for clients, providing empathetic support and coordinating non-clinical care.Manage incoming queries through various channels and perform administrative tasks using Microsoft Office and internal systems.Work part-time on a 12-month contract with flexible shifts, including weekends, and receive full training in Adelaide.Administration Officer / Intake Officer
MedibankAdelaide, South AustraliaPosted 34 days agoPart-TimeServe as the primary contact for clients, families, and referrers, handling enquiries and concerns efficiently.Maintain and update databases for clients, referrers, and providers while processing referrals from various health networks.Demonstrate strong customer service and communication skills, with a proactive approach to problem-solving in a fast-paced environment.Customer Resolution Advisor
TPG Telecom GroupHobart, TasmaniaPosted 65 days agoFull-TimeUtilise negotiation and resolution skills to manage complex customer issues and ensure satisfactory outcomes.Liaise effectively with various departments and stakeholders while keeping customers informed throughout the resolution process.Demonstrate strong communication and relationship management skills, with a focus on customer needs and business objectives.Customer Resolution Advisor
TPG Telecom GroupHobart, TasmaniaPosted 65 days agoFull-TimeManage and resolve complex customer issues through effective negotiation and communication.Liaise with various departments and stakeholders to ensure timely and satisfactory resolutions for customers.Demonstrate resilience and adaptability in a fast-paced environment while achieving individual KPIs.*Customer Care Floor Lead
Cleanaway Waste Management Li…QueenslandPosted 48 days agoPermanentLead and manage the day-to-day operations of Customer Service Officers, ensuring high-quality service delivery and performance targets are met.Act as the first point of escalation for frontline issues, supporting complaint resolution and adherence to service standards.Facilitate team development through coaching, training initiatives, and effective communication of priorities and updates.Business Administration Officer
Mission AustraliaNew South WalesPosted 34 days agoFull-Time$90,188 – $90,188Support financial and administrative operations of aged care services, ensuring compliance with aged care standards.Process invoices, coordinate payroll, and perform balance sheet reconciliations to maintain financial accuracy.Provide financial insights to stakeholders and assist residents with financial matters involving external agencies.Senior Manager - Service & Retention (12m contract)
TPG Telecom GroupSydney, New South WalesPosted 69 days agoContractLead the strategy for service and retention communications across fixed and mobile products, focusing on customer-friendly experiences.Manage a team of 3, fostering growth in lifecycle strategy and stakeholder management while collaborating with cross-functional teams.Define success metrics for communications, driving improvements in customer experience, retention, and operational efficiency.Customer Relations Consultant IDR - 6-month contract
BOQAustralia, Australia and New Zealand, OceaniaPosted 14 days agoFull-TimeManage customer complaints in accordance with BOQ Group’s policies and regulatory requirements, ensuring customers feel heard and supported.Collaborate with teams across the Group to share insights, identify trends, and drive continuous improvement in customer experience.Demonstrate empathy and professionalism in customer interactions, leveraging previous banking or financial services experience to navigate challenging situations.Customer Relations Consultant
BOQMelbournePosted 32 days agoFull-TimeSupport and enhance customer experiences by managing complaints and capturing feedback for continuous improvement.Collaborate with teams across BOQ Group to share insights and identify trends that contribute to better business outcomes.Demonstrate empathy and professionalism in customer interactions, leveraging experience in banking or financial services to navigate challenging situations.Digital Care Advisor - felix (FT)
TPG Telecom GroupSydney, New South WalesPosted 26 days agoFull-TimeProvide exceptional customer support via digital channels including live chat, email, and social media.Maintain a professional and friendly tone in all customer interactions while focusing on quality assurance and KPIs.Work in a fast-paced, rotating roster environment, embodying the felix values and a customer-first mindset.Digital Care Advisor - felix (FT)
TPG Telecom GroupSydney, New South WalesPosted 38 days agoFull-TimeProvide support to customers via digital channels such as live chat, email, and social media in a fast-paced environment.Maintain a professional and friendly communication style, ensuring high-quality customer interactions.Focus on delivering exceptional customer experiences, measured through various customer service KPIs.Business Officer
Epworth Foundation trading asVictoriaPosted 18 days agoPart-TimeProcess patient admissions and assist with enquiries at the Patient Services Centre.Provide excellent customer service at main and ward reception, ensuring a positive experience for patients and visitors.Complete administrative tasks including health fund validations, scheduling, and after-hours bookings in a dynamic environment.Business Officer - Bookings (Leave Cover)
Epworth Foundation trading asMelbourne, VictoriaPosted 53 days agoContractPerform a variety of administrative functions including patient scheduling, admissions, and billing within the Patient Service Centre.Demonstrate strong customer service skills and relationship management to enhance the hospital experience for patients and stakeholders.Work part-time in a dynamic environment, primarily based at Epworth Freemasons in East Melbourne, with a focus on flexibility and adaptability.Administration Officer
UnitingCare Health Pty Ltd.Australia, Australia and New Zealand, OceaniaPosted 23 days ago$32 – $32First point of contact for internal and external customers, managing requests and enquiries.Ensure accuracy of information in financial and HR systems while supporting hiring and onboarding activities.Permanent full-time role with employee benefits including salary packaging, paid parental leave, and career development opportunities.Hospital Receptionist
Epworth Foundation trading asVictoriaPosted 13 days agoServe as the first point of contact for patients, providing excellent customer service and assistance with enquiries.Maintain patient files and coordinate with medical staff while supporting back-office administration tasks.Demonstrate strong communication skills, professionalism, and the ability to thrive in a fast-paced healthcare environment.Administration Officer
UnitingCare Health Pty Ltd.Caboolture, QueenslandPosted 40 days agoPermanent$33 – $33Provide professional administrative and logistic support for Blue Care Specialised Allied Health services.Act as the first point of contact for internal and external customers, managing referrals and scheduling for the Allied Health team.Utilise Microsoft Office and database applications to ensure accurate information management and assist senior staff with special projects.Neighbourhood Administration Officer
UnitingCare Health Pty Ltd.MorayfieldPosted 26 days ago$33 – $33Provide rostering and scheduling support for community care services in Morayfield.Act as the first point of contact for internal and external customers, managing inquiries and correspondence.Utilise Microsoft Office and database applications to ensure accurate information management and assist with special projects as needed.
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