Call Centre Agent Jobs

6 roles available

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  • Reservations Agent

    Crown Resorts Limited
    Melbourne, Victoria
    Posted 5 days ago
    Full-Time
    Assist guests in finding suitable hotel accommodation for their stays across multiple properties.
    Handle an average of eighty inbound calls per shift in a fast-paced call centre environment.
    Provide quotes, upsell opportunities, and follow up on pre-payments and charge backs.

  • Connectnow Sales Consultant

    AGL
    Melbourne, Victoria
    Posted 20 days ago
    Full-Time$80,000 – $140,000
    Full-time Sales Consultant role focused on assisting customers with utility transitions, including electricity, gas, and internet services.
    Opportunity to earn a competitive salary with a commission structure, plus flexible work arrangements including remote work options.
    Prior sales experience and strong communication skills are essential, along with a commitment to customer satisfaction and achieving performance targets.

  • AI Engineer - AI Innovation (Multiple Roles)

    Westpac Banking Corporation
    Sydney, New South Wales
    Posted 30 days ago
    Full-Time
    Design and build AI-powered applications and services, integrating machine learning and large language models into production workflows.
    Collaborate with cross-functional teams to clarify requirements and align priorities for AI delivery, while implementing security and compliance measures.
    Utilise strong software engineering skills and hands-on experience with AI technologies to optimise performance, reliability, and cost across AI workloads.

  • Customer Solutions Representative

    AGL
    Melbourne, Victoria
    Posted 4 days ago
    Full-Time$80,231 – $80,231
    Provide exceptional customer service by handling account and billing queries, complaints, and sales over the phone.
    Work in a supportive, inclusive team environment with opportunities for career growth and progression.
    Enjoy competitive salary and benefits, including hybrid work options, bonuses, and wellbeing programs.

  • Frontline Operations Officer

    The Australian Taxation Office
    Perth, Western Australia
    Posted 27 days ago
    Provide exceptional client service by assisting with taxation and superannuation obligations through various communication channels.
    Engage in debt management and compliance actions, ensuring accuracy of taxpayer records and preparing legal notices as necessary.
    Collaborate within a team to resolve client enquiries and contribute to continuous improvement initiatives while maintaining strong client relationships.

  • Delivery Manager

    Singtel Optus Pty Limited
    Melbourne, Victoria
    Posted 64 days ago
    Lead end-to-end delivery of complex business and technology initiatives for telecommunications contact centre operations.
    Collaborate with cross-functional teams to ensure operational fit and manage project scope, success measures, and financials.
    Implement effective change management and governance across multiple vendors while improving customer outcomes and operational efficiency.
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